Fabiola Olmedo
Moreno Valley
Summary
Conscientious healthcare professional with exceptional patient care, assessment, and education skills. Capable in collecting and handling samples, documenting histories, and updating charts. Team-Oriented, HIPPA compliant, and compassionate in helping patients with diverse needs. Positive and upbeat with excellent communication skills.
Overview
8
8
years of professional experience
Work History
Certified Medical Assistant
Optum
08.2023 - Current
- Obtained client medical history, medication information, symptoms, and allergies.
- Prepared and administered medications to alleviate patient symptoms.
- Assisted physician with minor surgeries, including preparing operating room and sterilizing instruments.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Performed medical records management, including filing, organizing and scanning documents.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Mentored new hires, resulting in stronger staff development and increased productivity.
Certified Medical Assistant
Predicine Inc.
11.2021 - 11.2022
- Assisted with development and implementation of COVID-19 protocols to establish detailed and clear guidelines.
- Maintained a clean, safe and well-organized patient environment
- Identified patients and entered data into computer using Microsoft, Google Sheets, and Excel
- Collected samples for COVID PCR and Antigen testing (nasal, oral, saliva) and prepared samples for lab transportation
- Documented all COVID-19 screenings and results on database to enable tracking history and maintain accurate records.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Provided coaching and mentoring to employees.
Member Service Associate
Sam's Club
09.2017 - 10.2021
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer inquiries, billing questions, payments, and service requests.
- Cross-trained and provided backup support for organizational leadership.
- Met customer service goals and exceeded customer expectations.
Education
Medical Assistant Associate’s -
Platt College
Riverside09.2019
Skills
- Patient care
- Patient documentation
- Vital sign monitoring
- Medication and injection administration
- Team collaboration
- Strong communication
- Time management
- Multitasking and organization
- Bilingual (Spanish)
Timeline
Certified Medical Assistant
Optum
08.2023 - Current
Certified Medical Assistant
Predicine Inc.
11.2021 - 11.2022
Member Service Associate
Sam's Club
09.2017 - 10.2021
Medical Assistant Associate’s -
Platt College