Fabiola Jacome Santillan
Cudahy
Summary
Results-driven Quality Control Inspector with a proven track record at Aviator Nation, excelling in visual inspections and quality assurance. Skilled in identifying non-conformities and implementing corrective actions, fostering collaboration with production teams. Strong attention to detail and effective communication skills enhance product quality and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Quality Control Inspector
Aviator Nation
05.2024 - 10.2025
- Conducted visual inspections to ensure product quality meets company standards.
- Utilized testing equipment to evaluate material durability and safety compliance.
- Documented inspection results and identified non-conformities for corrective action.
- Collaborated with production teams to resolve quality issues promptly.
- Assisted in training new team members on inspection processes and standards.
- Inspected incoming and outgoing materials for accuracy and quality.
- Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
Order Processing Specialist
International Graphics Design
02.2020 - 05.2024
- Coordinated order processing to ensure timely fulfillment and customer satisfaction.
- Trained new staff on order processing protocols and system navigation.
- Provided cross-functional support during peak periods or staffing shortages, demonstrating adaptability and teamwork skills.
- Received and followed pick sheets to gather merchandise for customer orders.
- Coordinated with warehouse staff for accurate inventory management and timely shipment of products.
- Developed and implemented standard operating procedures for improved efficiency.
House Cleaner
Self Employed
07.2017 - 02.2020
- Delivered exceptional cleaning services to residential clients, ensuring high standards of cleanliness and customer satisfaction.
- Developed customized cleaning plans based on client needs, enhancing service quality and efficiency.
- Utilized eco-friendly cleaning products and techniques to promote sustainability in household maintenance.
- Implemented time management strategies to complete tasks efficiently while maintaining attention to detail.
- Resolved client issues promptly, fostering loyalty and increasing repeat business through excellent service delivery.
- Established strong client relationships through regular communication and responsiveness to feedback or concerns.
- Maintained a safe working environment through proper use of cleaning products and equipment.
Education
High School Diploma -
Bachillerato Hermanos Serdan
Puebla, Mexico06-2000
Skills
- Quality control
- Visual inspection
- Product inspection
- Quality control planning
- Packaging inspection
- Production experience
- Customer service experience
- Quality assurance
Timeline
Quality Control Inspector
Aviator Nation
05.2024 - 10.2025
Order Processing Specialist
International Graphics Design
02.2020 - 05.2024
House Cleaner
Self Employed
07.2017 - 02.2020
High School Diploma -
Bachillerato Hermanos Serdan