Open To Work
Fabiola Gutierrez
Rancho Cucamonga
Work Preference
Summary
Skilled property management professional experienced in tenant relations, office management and maintenance coordination. Successful at balancing tenants' rights with business considerations to achieve financial targets. Excellent interpersonal, communication, and leadership abilities.
Overview
10
10
years of professional experience
Work History
Leasing Manager
R.W Selby & Co.
Rancho Cucamonga
11.2023 - Current
- Oversee daily operations and manage team performance in a community or 496 units
- Manage a team of 4 leasing associates
- Conduct periodic inspections of the property to ensure compliance with safety regulations and tenant requirements.
- Assessed rental applications, conducted background checks, and approved or denied prospective tenants based on established criteria.
- Complete day-to-day duties accurately and efficiently.
- Managed tenant relations through effective communication and conflict resolution
- Maintain accurate records of financial transactions including rent collections, security deposits, and other income sources.
Leasing Associate
Fairfield Residential Company, LLC
Orange
11.2021 - 09.2023
- Proficient in Yardi Systems
- Managed leasing inquiries and provided property information to prospective residents.
- Provide outstanding customer service for prospects and residents
- Conducted property tours while highlighting key features and amenities.
- Assisted in processing lease applications and verifying applicant information.
- Collaborated with maintenance teams to address resident requests promptly.
- Maintained accurate records of leasing activities and resident communications.
Documentation Processor
Maritime Documentation Center
Chino Hills
02.2021 - 09.2021
- Renewed client submissions to ensure compliance with updated requirements
- Processed and submitted Federal Government documentation to facilitate timely approvals
- Entered data into company databases with accuracy
- Provide support and guidance to telephone agents
- Sorted and compiled documents to maintain order
- Maintained email correspondence with applicants to provide updates and support throughout the application process
- Established dialogue with Federal government for regulatory purposes
- Manage companies' accounting books for money transactions
Classroom Leader
REACH
Pico Rivera
01.2019 - 02.2021
- Supervise and ensure the safety of students at all times.
- Maintain clean and organized classroom areas.
- Facilitate in the delivery of the LitART Literacy Curriculum including the literacy, math, enrichment, recreational, and homework support activities
- Actively participate in professional development activities including training workshops, coaching, and facilitated meetings.
- Employ positive classroom management and discipline techniques.
- Communicate with parents and volunteers as needed.
- Record and maintain daily attendance records.
- Consistently support the mission of the REACH Program.
- Perform related duties as assigned.
College Tutor
Valencia Academy of the Arts
Pico Rivera
01.2018 - 06.2020
- Provide assistance with students
- Help improve academic achievement
- Discuss any assigned class material
- Introducing new learning strategies
- Providing a positive learning environment
- Attend meetings in regards to student progress
- Report back to Certificated Staff
Sales and Support Generalist
Blushy Beauty
Montebello
02.2017 - 01.2019
- Keeping track of inventory
- Restock the sales floor
- Help customers with transactions
- Meet weekly sales quotas
- End of the day register reports
- Create weekly employee schedules
Sales and Support Generalist
Victorias Secret
Montebello
09.2016 - 02.2017
- Supported customer transactions at checkout
- Delivered high-quality service to enhance customer experience
- Meet monthly sales quotas
- Achieved monthly sales quotas by actively engaging customers and promoting products
- Fulfilled monthly credit card application quotas to enhance store profitability and customer loyalty
- Processed merchandise efficiently in storage area
Education
High School Diploma -
El Rancho High School
Pico Rivera, CASkills
- Yardi software
- Maintaining closing ratios
- Organizational skills
- Conflict resolution
- Collaborative Team Member
Timeline
Leasing Manager
R.W Selby & Co.
11.2023 - Current
Leasing Associate
Fairfield Residential Company, LLC
11.2021 - 09.2023
Documentation Processor
Maritime Documentation Center
02.2021 - 09.2021
Classroom Leader
REACH
01.2019 - 02.2021
College Tutor
Valencia Academy of the Arts
01.2018 - 06.2020
Sales and Support Generalist
Blushy Beauty
02.2017 - 01.2019
Sales and Support Generalist
Victorias Secret
09.2016 - 02.2017
High School Diploma -
El Rancho High School