Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Housekeeping Cleaner
Niagara Health System
02.2020 - 03.2025
Clean and sanitize patient rooms, operating rooms, and examination rooms
Vacuum carpets and scrub floors
Collect and dispose of soiled linens and medical waste
Empty trash cans and replace liners
Stock medical supplies, linens, and equipment
Disinfect and sterilize all surfaces in accordance with hospital safety gu
Demonstrated flexibility by adapting to changes in schedules or room assignments when needed.
Promoted open communication with supervisors about any concerns or suggestions for improvement within the housekeeping department.
Cashier/Customer Service
Home Depot
11.2016 - 06.2019
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Worked flexible schedule and extra shifts to meet business needs.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
High School Diploma -
St. Mary's Catholic Secondary School
Toronto, ON
06-2013
Skills
Skilled in sanitizing and cleaning hospital areas
Comprehensive knowledge of hospital safety procedures
Adept at following protocols and regulations
Excellent organizational skills
Proficient in the use of cleaning equipment and supplies
Strong attention to detail
Ability to lift and carry heavy objects
Excellent time management and multitasking abilitie