Fabio Joshua Tapia Valencia
Montreal,QC
Summary
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
Work History
Assistant Manager
Vision 770
Montreal, Quebec
04.2023 - Current
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
- Conducted regular performance reviews for employees to identify areas of improvement.
- Coordinated with other departments to ensure smooth flow of operations.
- Managed customer service inquiries and complaints in a timely manner.
- Created reports on sales trends, inventory levels, and financial data.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
Station Manager
ENCO GNV
Mexico, Mexico
04.2022 - 01.2023
- Developed and implemented station policies and procedures to ensure compliance with local, state, and federal regulations.
- Conducted regular staff meetings to discuss performance objectives, safety protocols, and customer service standards.
- Ensured that all equipment was maintained according to manufacturer's specifications.
- Delivered high level of service to customers in effort to build upon relationships for future.
- Effectively reduced job-related accidents by properly training departmental employees on corporate safety processes.
- Oversaw the daily operations of the station including scheduling, budgeting, payroll processing, inventory control, and maintenance.
- Analyzed financial reports to identify areas of cost savings or increased efficiency.
Education
Some College (No Degree) - Administration Studies
UNIVERSIDAD DEL VALLE DE MEXICO
Puebla, MexicoSkills
- Sales monitoring
- Customer Relations
- Operations Management
- Product and service knowledge
- Sales Growth
- Staff Management
- Money Handling
- Orientation and training
- Team motivation
- Business Administration
Languages
English
Full Professional
Spanish
Native/ Bilingual
Punjabi
Elementary
French
Elementary
Other assets
- I am an efficient and adaptable learner capable of quickly mastering new concepts and skills.
- I possess exceptional manual dexterity and fine motor skills.
References
References available upon request.
Timeline
Assistant Manager
Vision 770
04.2023 - Current
Station Manager
ENCO GNV
04.2022 - 01.2023
Some College (No Degree) - Administration Studies
UNIVERSIDAD DEL VALLE DE MEXICO
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