Fabio Baccoli
Quartu Sant'Elena
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Private Hire Driver With Chauffeur Services
ROYAL SERVICE GROUP S.R.L.
2017.06 - 2023.09
- Customer reception, tourists transportation to various destinations in the Cagliari hinterland, and management of daily cash transactions with the issuance of fiscal receipts.
- Maintained excellent condition of vehicles through re-fueling, cleaning and repairing.
- Communicated professionally with clients through phone calls and text messages, confirming pick-up times and locations.
Customer Service Agent (CSA)
CONCENTRIX
2020.10 - 2020.11
- Call center inbound
- Use of management software Customer Service Central.
- Communicated with clients regarding account services, statements, balances, refunds, charges.
- Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Internship at "BEETOBIT" IT Company
BEETOBIT S.R.L.
2019.05 - 2019.07
- Study and practical experience in JavaScript and React programming language
- In the front-end domain, development of a web application, including layout construction and interaction with APIs for login services
Call Center Operator
SOLEA S.R.L
2014.02 - 2014.03
- Telephone sales of services related to electricity and natural gas
- Back office
Education
Bachelor - Sport Scienze
UNIVERSITY OF CAGLIARI
12.2010
High School Diploma -
G.M DETTORI
07.2004
Skills
- Proficient in Internet browsing tools: Firefox, Internet Explorer, Google Chrome.
- Problem-Solving
- Skilled in the use of digital cameras, smartphones, scanners, and printers
- Proficient in using the Sumup app for transactions.
- Adept at resolving PC software issues and replacing hardware components."
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Customer Relations
- Microsoft Office
Certification
- Certification AdA 645, 06/2019, Software Design and Development Methodologies
- NCC License (chauffeur-driven rental), 05/2017
- Personal Trainer Certificate (Italian Fitness Federation FIF), 04/2013
- Lifeguard Patent, 05/2012
- Eirsaf Full Computer Passport, 2022
Languages
Italian
Bilingual or Proficient (C2)
English
Intermediate (B1)
Consent
I hereby authorize the processing of my personal data for the purposes specified.
Timeline
Customer Service Agent (CSA)
CONCENTRIX
2020.10 - 2020.11
Internship at "BEETOBIT" IT Company
BEETOBIT S.R.L.
2019.05 - 2019.07
Private Hire Driver With Chauffeur Services
ROYAL SERVICE GROUP S.R.L.
2017.06 - 2023.09
Call Center Operator
SOLEA S.R.L
2014.02 - 2014.03
Bachelor - Sport Scienze
UNIVERSITY OF CAGLIARI
High School Diploma -
G.M DETTORI
- Certification AdA 645, 06/2019, Software Design and Development Methodologies
- NCC License (chauffeur-driven rental), 05/2017
- Personal Trainer Certificate (Italian Fitness Federation FIF), 04/2013
- Lifeguard Patent, 05/2012
- Eirsaf Full Computer Passport, 2022
Similar Profiles
Francesco D'AddinoFrancesco D'Addino
Supplier Performance Manager EMEA at Vehicle Service Group Italy S.r.l. – A Dover CompanySupplier Performance Manager EMEA at Vehicle Service Group Italy S.r.l. – A Dover Company
BENOY KOSHYBENOY KOSHY
Senior Accountant at Royal Destination Hospitality Service Group, Abu DhabiSenior Accountant at Royal Destination Hospitality Service Group, Abu Dhabi
Nicola PicciauNicola Picciau
CUSTOMER SERVICE SERFIN97 S.R.L. at CUSTOMER SERVICE SERFIN97 S.R.L.CUSTOMER SERVICE SERFIN97 S.R.L. at CUSTOMER SERVICE SERFIN97 S.R.L.