Fabiha Ilma Binte Aziz
Toronto
Summary
Developed management skills in collaborative and fast-paced environment, focusing on team leadership and operational strategies. Seeking to transition into new field where these skills can be applied to drive efficiency and success. Dedicated to adapting and thriving in diverse professional settings.
Overview
2
2
years of professional experience
2
2
Certification
Work History
Manager
McDonald's
09.2024 - Current
- Verify prepared food meets quality and quantity standards before serving to customers.
- Manage staff schedules and ensure adequate coverage for all shifts.
- Oversee cash register balancing, reconcile transactions, and deposit earnings to the bank.
- Monitor employee performance, providing constructive feedback to support continuous improvement.
- Inspect equipment and machinery for proper functionality and direct staff to clean or repair as needed.
- Handle escalated customer concerns promptly, providing knowledgeable support to enhance satisfaction and maintain long-term loyalty.
Crew Member
McDonald's
09.2023 - 08.2024
- Worked front counter, and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
Strategic Executive
Budside Cannabis
01.2023 - 08.2023
- Develop strategies for market positioning, business development, and operational efficiency
- Ensure adherence to cannabis regulations and mitigate potential risks
- Analyze financial performance and optimize business processes for improved efficiency and profitability
- Provide insights on financial performance, budgeting, and forecasting to support strategic decision-making and investment planning
Education
Advanced Diploma - Major in Marketing
Seneca College
Toronto, ON12-2025
Skills
- Advanced analytical skills
- Data interpretation
- Proficient in Microsoft Office
- Proficient in Salesforce
- Analytical Problem-Solving Expertise
- Detail-Oriented Approach
Languages
English
Bengali
Hindi
Urdu
Awards
- Dean's Honors List, 2023, Recognized for academic excellence, GPA 3.97.
- Dean's Gold Key Award, 2023, Awarded for exceptional contributions to the faculty and university community.
- Employee of the month, McDonald's, December 2023
- December
Certification
- Food Handler Certification (2024-2029)
- First Aid Certification (2024-2027)
Timeline
Manager
McDonald's
09.2024 - Current
Crew Member
McDonald's
09.2023 - 08.2024
Strategic Executive
Budside Cannabis
01.2023 - 08.2023
Advanced Diploma - Major in Marketing
Seneca College
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