Fabierhya Aquino
Bel Air Dental
Pleasanton
2
Languages
1
Certification
29
years of professional experience
Detail-oriented professional with extensive experience in dental assisting. Known for expertise in dental radiography and equipment sterilization, contributing to efficient practice operations and exceptional patient care.
Work History
Dental Assistant
8 Years 7 Months- Assisted in patient care, ensuring comfort and understanding of procedures.
- Prepared examination rooms, maintaining cleanliness and organization for efficient workflows.
- Managed dental instruments and equipment, ensuring proper sterilization and functionality.
- Educated patients on post-treatment care and oral hygiene practices to enhance recovery outcomes.
- Collaborated with dentists to develop treatment plans tailored to individual patient needs.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Sterilized rooms and prepped equipment and instruments for [Number] procedures daily.
- Performed general chair-side duties for general dentistry, endo procedures, and oral surgery.
- Assisted dentists with complex procedures, ensuring optimal patient care and treatment outcomes.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Explained treatment procedures and instructed patients on home care guidelines.
- Prepared patient x-rays and images for dentist review.
- Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Improved patient care with meticulous attention to instrument sterilization and preparation.
- Improved dental procedure outcomes with accurate preparation of filling and crown materials.
- Monitored patient comfort and safety during dental procedures.
Dental Assistant/Front Desk Patient Coordinator
18 Years- Assisted in patient preparations for dental procedures to ensure a smooth workflow.
- Managed sterilization of instruments, adhering to safety and hygiene protocols.
- Collaborated with dentists to provide high-quality patient care during treatments.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Streamlined appointment scheduling process, reducing wait times for patients.
- Developed efficient inventory management system for dental supplies, minimizing waste.
- Led initiatives to improve patient comfort and satisfaction during visits through enhanced communication strategies.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Prepared and arranged instruments, medications, and required materials for dental procedures.
- Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
- Managed inventory of dental supplies, reducing waste and optimizing resource allocation.
- Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Trained new staff on office procedures and equipment usage to enhance team performance.
Dental Assistant
11 Months- Assisted in patient preparation and comfort prior to dental procedures.
- Managed sterilization of dental instruments and equipment to ensure compliance with safety standards.
- Supported dentists during examinations and treatments by providing necessary tools and materials.
- Educated patients on oral hygiene practices and post-treatment care instructions.
- Maintained accurate patient records and updated treatment plans as directed by the dentist.
- Implemented process improvements that streamlined inventory management for dental supplies.
Customer Service Cashier
1 Year 9 Months- Processed customer transactions efficiently using point-of-sale systems.
- Managed cash register operations, ensuring accurate cash handling and reconciliation.
- Assisted customers with inquiries, providing exceptional service and product knowledge.
- Trained new staff on operational procedures and customer service best practices.
- Resolved customer complaints swiftly, enhancing overall satisfaction and loyalty.
- Maintained store inventory accuracy through regular stock checks and replenishment processes.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Processed customer orders and accurately handled payment transactions.
- Met customer service goals and exceeded customer expectations.
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
- Assisted customers in locating products, improving overall shopping efficiency and satisfaction.
- Implemented customer feedback system, leading to actionable insights for store improvement.
- Addressed customer inquiries with detailed product knowledge, increasing sales through informed recommendations.
Cash Register
8 Months- Implemented hygiene and safety protocols at cash register, ensuring customer confidence.
- Operated cash register accurately, ensuring correct change was given to customers while maintaining a balanced drawer.
- Handled cash register operations and customer transactions to process payments.
- Demonstrated excellent multitasking abilities by simultaneously managing drink preparation, order-taking, and cash register duties.
- Managed cash register, ensuring accurate transactions and safeguarding against losses.
- Assisted in maintaining accurate financial records through daily cash register reconciliation tasks.
- Collected payment for services rendered, operated cash register and maintained accurate till.
- Managed cash register transactions accurately, maintaining proper cash handling procedures to minimize discrepancies.
- Managed cash register operations, ensuring accuracy in all financial transactions.
- Balanced cash register at the beginning and end of shifts, ensuring accuracy in transactions throughout the day.
- Processed transactions efficiently at the cash register, maintaining accuracy and professionalism.
Education
High School Diploma
Dental Assiting - Dental Assisting
Skills
Dental impressions
Dental radiography
Digital X-ray proficiency
Equipment sterilization
Sterilization techniques
Appointment scheduling
Professionalism and etiquette
Insurance verification
Insurance claims
Inventory management
Accomplishments
Patient Interaction and Customer Service
Certification
- Certified Dental Assistant
- CPR Training
- Customer service
Languages
English
Full Professional
Tagalog
Full Professional
Timeline
Dental Assistant
Dr. Maria Lourdes Yeo And Associates
02.2018 - CurrentRead More
Dental Assistant/Front Desk Patient Coordinator
Bel Air Dental
09.2008 - CurrentRead More
Dental Assistant
One Stop Dental
10.2007 - 09.2008Read More
Customer Service Cashier
Macys Department Store
11.1998 - 08.2000Read More
Cash Register
Frys Electronic
06.1997 - 02.1998Read More
Milpitas High
High School Diploma
Read More
CCOCP
Dental Assiting from Dental Assisting
Read More