Summary
Work History
Education
Skills
Abroad Volunteer Experience
Timeline
Bartender
Fabienne Montgomery

Fabienne Montgomery

Calgary,AB

Summary

Hardworking Bartender seeking employment at National 10th. Experienced in large-scale casual dining establishments. Committed to upholding the highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.

Work History

Bartender

Andrew Ocasion
Calgary, AB
04.2023 - Current
  • Managed high-volume orders during peak hours, serving an average of 70+ customer per night while maintaining a 98% satisfaction rate.
  • Warmly welcomed guests with a smile ensuring they were promptly served.
  • Mixed, Garnished, and served over 100 different non-alcoholic and alcoholic drinks every day.
  • Managed daily sales of over $2,000, maintaining 100% accuracy in opening and closing tabs.
  • Maintained a 95% stock level through efficient inventory management and timely restocking.
  • Increased nightly sales by 10% through effective upselling and promotion of drink specials.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Maintained a clean and organized bar area by constantly wiping down surfaces, loading and unloading dishes, and replenishing fresh ingredients.
  • Coordinated with team to maintain a safe environment by regulating alcohol consumption and de-escalating conflict.

Manager

Elaine Robson
Errington, BC
07.2016 - 11.2022
  • Trained and managed a team of 1-3+ employees, leading to improved efficiency and productivity by teaching skills such as upselling, excellent customer service, cash handling and store layout.
  • Accomplished multiple tasks within established timeframes.
  • Handled large group bookings.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Communicated clearly with employees, suppliers and stakeholders to keep everyone on same page and working toward established business goals.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.

Seasonal Tree Planter

Owen Mathison
Prince George, BC / Remote Locations
05.2020 - 05.2021
  • Demonstrated physical stamina and ability to work long hours in various weather conditions.
  • Maintained strong attention to detail and displayed care for the quality of work.
  • Transported trees in boxes to carry to planting sites.
  • Planted seedling trees to harvested timberlands to accomplish reforestation goals.
  • Worked effectively as part of a team and contributed to a positive team culture.
  • Proved excellent time management skills and knowledge to prioritize tasks effectively.
  • Demonstrated strong problem-solving skills and ability to adapt to new challenges.
  • Operated controls for hydraulic valves of planting machines to support placement and formation of trees.

Education

Certificate - Bartending

Nimble High-Performance Bartending School
Victoria, BC
07.2022

High School Diploma -

École Ballenas Secondary
Parksville, BC
06.2020

Skills

  • Beverage Preparation
  • Food Service
  • Excellent Communication and Interpersonal Skills
  • Capable of Performing Long Workdays
  • Quality-Hard-Worker
  • Basic Accounting
  • Payment Processing
  • Suggestive Selling
  • Wine, Craft Beer and Spirit Knowledge
  • Complex Problem-Solving

Abroad Volunteer Experience

Bartending at T5 hostel (Through Worldpackers) / Romania 2022/09/01-2022/10/11

"Fabienne was a fab volunteer, displaying a high level of responsibility and commitment throughout. She would often help others, and became a central part of the staff team during her stay" - Rob Lever (the owner of T5)

Assisted my Dad in his Humanitarian-Based Beach Lodge in Jiquilillo, Nicaragua, Monty's Beach Lodge from 2007-2019

Various projects initiated by Monty's Beach Lodge:

  • "Villa Nueva Esperanza" Building houses for the community.
  • Jiquilillo Free Medical Clinic
  • Monty's Turtle Releasing Hatchery
  • Bottle School (made entirely from plastic bottles filled with sand)

Timeline

Bartender

Andrew Ocasion
04.2023 - Current

Seasonal Tree Planter

Owen Mathison
05.2020 - 05.2021

Manager

Elaine Robson
07.2016 - 11.2022

Certificate - Bartending

Nimble High-Performance Bartending School

High School Diploma -

École Ballenas Secondary

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Fabienne Montgomery