Fabian A. Colin-Medrano

Stocked prizes in claw machines, and other prize redemption games. Refilled and organized merchandise on game shelves, and prize displays. Delivered prizes to game booths as needed. Monitored inventory levels and reported restocking needs promptly. Assisted with receiving and organizing shipments of new prizes and supplies. Communicated stock needs and issues with the games team using radio devices. Followed safety guidelines for lifting and handling inventory.

• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Assisted with customer requests and answered questions to improve satisfaction.
• Collaborated closely with team members to achieve project objectives and meet deadlines.
• Exceeded customer satisfaction by finding creative solutions to problems.
• Provided support and guidance to colleagues to maintain a collaborative work environment.

Greeted guests, explained the game rules clearly, and encouraged participation. Processed card payments using a card reader. Maintained a clean and organized game area throughout shifts. Created a fun, welcoming environment for all guests. Trained new employees on game operations and customer service. Provided relief coverage for other team members, ensuring smooth operations.

• Assisted guests with inquiries and provided information about attractions.
• Maintained cleanliness and organization of work area throughout shifts.
• Collaborated with team members to ensure smooth operation during peak hours.
• Engaged with guests to enhance their experience and resolve any concerns.
• Interacted with guests to encourage play and explained rules of each game.
• Supplied customers with game equipment, instructed on game procedures and distributed prizes to customers winning games.