Fabeena Husain
North York,Ontario
Summary
Versatile office and administrative support professional with comprehensive experience in various office environments. Skilled in managing office tasks, organizing records, and enhancing workflow efficiency. Demonstrated ability to adapt quickly to new software and systems, improving data management and operational processes. Made significant improvements in document organization and internal communication protocols, leading to smoother daily operations. Underwriting analyst providing work history assessing data and information to support underwriting decision-making. Detailed when performing tasks such as risk assessment and policy analysis. Consistently met deadlines in a fast-paced, accuracy-driven environment. Analytical Underwriting Assistant known for high productivity and efficient task completion. Possess specialized skills in risk assessment, policy analysis, and regulatory compliance. Excel in communication, problem-solving, and teamwork to enhance underwriting processes and support decision-making.
Overview
8
8
years of professional experience
Work History
Underwriting Assistant/ Senior Customer Service
Premier Insurance Limited
Tortola, British Virgin Islands
05.2019 - 05.2024
- Interpret and communicate work procedures and company policies to staff.
- Processing KYC and Anti-Money Laundering assessment for clients.
- Individual background checks on individuals and entity due diligence.
- Risk assessment based on region, country, and individual.
- Data Protection Regulation for every client.
- Resolve customer complaints or answer customers' questions regarding policies and procedures.
- Answer customer questions regarding problems with their accounts.
- Negotiate credit extensions when necessary.
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
- Locate and monitor overdue accounts, using computers and a variety of automated systems.
- Receive payments and post amounts paid to customer accounts.
- Explain features, advantages, and disadvantages of various policies to promote the sale of insurance plans.
- Provide advice to clients on a contract basis.
- Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries.
- Develop marketing strategies to compete with other individuals or companies that sell insurance.
- Perform administrative tasks, such as maintaining records and handling policy renewals.
- Calculate premiums and establish payment methods.
- Personal assisstant to the CEO and Director.
Tour Guide
Hike BVI
Tortola, British Virgin Islands
06.2022 - 03.2024
- Creating engaging itineraries for tour members such as hiking, kayaking, land tours, etc.
- Meal preparations and sittings for tourists.
- Utilized storytelling techniques to enhance visitor engagement and learning.
- Organized and conducted daily tours for groups of up to 30 people.
- Provided detailed information to tourists about local attractions and points of interest.
- Maintained a positive attitude and enthusiasm when interacting with guests.
- Ensured visitors had an enjoyable experience by providing interesting facts and stories related to tour sites.
- Followed safety protocols at all times while guiding guests through the tour areas.
- Greeted visitors upon arrival, answered questions regarding tours, travel plans or local area attractions.
Accounts Receivable
Zip Logistics
Georgetown, Guyana
04.2018 - 09.2018
- Receive payments and post amounts paid to customer accounts
- Arrange for debt repayment or establish repayment schedules, based on customers' financial situations
- Answer customer questions regarding problems with their accounts
- Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased customers.
- Negotiate credit extensions when necessary
- Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment
- Record information about the financial status of customers and status of collection efforts
- Processed payments received from customers in a timely manner.
- Resolved customer inquiries related to accounts receivable and payable issues.
- Prepared monthly financial reports for management review.
- Monitored cash flow, conducted credit checks, and managed collections efforts as needed.
- Created payment plans with customers as needed to facilitate timely payments.
- Ensured compliance with all applicable laws, regulations, and company policies.
- Matched orders with invoices and recorded required information.
Procurement and Corporate Sales Officer
Gizmos and Gadgets
Georgetown, Guyana
01.2016 - 01.2017
- Store complete documents in appropriate locations
- Select materials needed to complete work assignments
- Locate and correct data entry errors or report them to supervisors
- Maintain logs of activities and completed work
- Compile, sort and verify the accuracy of data before it is entered
- Compare data with source documents, or re-enter data in verification format to detect errors
- Created and maintained relationships with key corporate customers.
- Maintained up-to-date knowledge of industry trends in order to remain competitive.
- Developed and implemented sales strategies to increase market share of corporate products.
- Negotiated terms of sale with customers to maximize profitability.
Education
GED - PC REPAIRS OPERATING SYSTEM NETWORKING
Global Technology
New Amsterdam, Berbice, Guyana01.2011
High School Diploma - Business
Berbice Educational Institute
New Amsterdam, Berbice, Guyana01.2009
Skills
- Compliance
- Anti Money Laundering
- Tourism
- Hospitality
- Customer Service Management
- Accounts Receivable
- Accounts Payable
- Procurement
- Inventory
- Marketing
- Corporate Sales
- Underwriting Assistant
- Records Management
- Bookkeeping
- Administrative Support
- Insurance knowledge
- Policy administration
- Decision-Making
- Interpersonal Skills
- Invoice Processing
- Travel Planning
- Event Coordination
- Attention to Detail
- Time management abilities
- Insurance claims processing
- Payroll Processing
- Graphic Designs
Training
- Sterling Compliance Limited, Compliance Manual, 2019
- Sterling Compliance Limited, Anti-Money Laundering & Terrorist Financing, 2020
- Sterling Compliance Limited, AMLTF, 2021
- Sterling Compliance Limited, AMLTF, 2022
- Sterling Compliance Limited, AMLTF, 2023
Timeline
Tour Guide
Hike BVI
06.2022 - 03.2024
Underwriting Assistant/ Senior Customer Service
Premier Insurance Limited
05.2019 - 05.2024
Accounts Receivable
Zip Logistics
04.2018 - 09.2018
Procurement and Corporate Sales Officer
Gizmos and Gadgets
01.2016 - 01.2017
GED - PC REPAIRS OPERATING SYSTEM NETWORKING
Global Technology
High School Diploma - Business
Berbice Educational Institute
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