Summary
Overview
Work History
Education
Skills
References
Timeline
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Pamela Gurure

Calgary,Alberta

Summary

Energetic Healthcare professional dedicated to providing top-quality, patient-centered care. Highly skilled in addressing acute and chronic conditions. Resourceful navigation of complex healthcare environments to optimize patient care.

Overview

3
3
years of professional experience

Work History

Health Care Aide/Front Desk Receptionist

Longevity Care
Calgary, Alberta
12.2023 - 07.2024
  • Dementia and Alzheimer's knowledge.
  • Reliable team player.
  • Help answering calls and communicating with patients' families.
  • Administration of the daily census through emails.
  • Answered Sara and emergency calls.
  • Updated dining room meal tracker and sent emails to managers with overnight reports.
  • Quick to make decisions on safety precautions.
  • Support with personal care and needs.
  • Knowledge on handling and dealing with patients with behavioral issues, disabilities, and mental health issues.
  • Documenting behaviors.
  • Case Management
  • Support services.
  • Compassionate, kind, and patient.
  • Patient-focused.
  • Patient relationship building.
  • Complex problem solving.
  • Vital monitoring.
  • Observed and documented changes in patient's condition including physical and emotional well-being.
  • Communicated effectively with patients, families, physicians and other healthcare professionals.
  • Assisted with rehabilitation exercises prescribed by physiotherapists or occupational therapists.

Mental Health Supportworker/Assistant Healthcare Administrator

Silverkroon Old Age home
South Africa, Gauteng
12.2021 - 06.2023
  • Provided emotional and practical support to vulnerable adults.
  • Organised leisure activities for clients in the community.
  • Accompanied clients to medical appointments and assisted them with their daily needs.
  • Helped clients develop independent living skills, such as budgeting, cooking and cleaning.
  • Assisted clients with personal care, such as showering and dressing.
  • Monitored client wellbeing and reported any changes or concerns to relevant staff members.
  • Supported clients to access education, training or employment opportunities.
  • Attended regular reviews of service user's care plans to ensure the best outcomes for each individual.
  • Reported any incidents or accidents in accordance with company policy and procedure.
  • Encouraged service users to participate in social activities that promoted their physical health and mental wellbeing.
  • Delivered one-to-one sessions focused on developing communication skills, problem solving techniques, self-confidence building.
  • Maintained accurate records of client progress using computer systems or paper files in line with data protection regulations.
  • Facilitated group sessions aimed at providing information regarding healthy lifestyles, substance misuse issues.
  • Supported clients' social, physical and emotional needs to help integrate into local community.
  • Helped clients develop coping mechanisms, technical abilities and job skills.

Education

Some College (No Degree) - Addictions Community Outreach

ABM College
Calgary, AB

Skills

  • Transporting patients
  • Patient Lifting
  • Direct Patient Care
  • Condition Monitoring
  • Indirect Patient Care
  • Monitoring fluids
  • Infection control procedures
  • Patient Relations
  • Patient-focused care
  • Care plan implementation
  • HIPAA Compliance
  • Vital signs monitoring
  • Preparing meals
  • Case Management
  • Responding to emergencies
  • Understands medical procedures
  • Activity Planning
  • Compassionate
  • Documentation expert
  • Quick problem solver

References

References available upon request.

Timeline

Health Care Aide/Front Desk Receptionist

Longevity Care
12.2023 - 07.2024

Mental Health Supportworker/Assistant Healthcare Administrator

Silverkroon Old Age home
12.2021 - 06.2023

Some College (No Degree) - Addictions Community Outreach

ABM College

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Pamela Gurure