Summary
Overview
Work History
Education
Skills
Languages
Timeline

Sandeep Kaur

Mississauga,ON

Summary

Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques.

Overview

5
5
years of professional experience

Work History

Retail Sales Associate

Krispy Kreme
10.2020 - 11.2023
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Manager over 150-200 customers per day

Customer Service Representative

Walmart
09.2019 - 06.2020
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Responded to customer requests for products, services, and company information.

Inventory Coordinator

Canadian Beverage Supply
04.2019 - 09.2019
  • Performed data entry and completed proper paperwork.
  • Investigated and resolved variances in inventory counts on monthly basis.
  • Managed all related documentation and records for department.
  • Performed full inventory counts every days.
  • Recorded information, shortages, and discrepancies to keep records current and accurate.

Logistics Coordinator

SBW Automobiles Engineers
07.2018 - 12.2018
  • Generated documentation and information required for customer shipments.
  • Conducted investigations to resolve issues related to logistics and cargo movements.
  • Assisted in development and implementation of logistics policies and procedures to provide roadmap for daily operations
  • Tracked orders and notified customers of status or potential delays.

Education

High School Diploma -

Hanson Canada, Brampton, ON
04.2023

Diploma in Business(GBBH)

Areas of study: Business Finance and structures,Accounting procedures,personnel management,meeting regulatory requirements,new business development and organizational planning

Skills

  • Proposal Development
  • Telecommunications systems
  • Sales and promotions
  • Order management
  • sales tools navigation
  • Microsoft office proficiency
  • project management
  • written and oral communication
  • mentorship sales territory
  • client retention

Languages

English
Native or Bilingual
Hindi
Native or Bilingual
Punjabi
Native or Bilingual

Timeline

Retail Sales Associate - Krispy Kreme
10.2020 - 11.2023
Customer Service Representative - Walmart
09.2019 - 06.2020
Inventory Coordinator - Canadian Beverage Supply
04.2019 - 09.2019
Logistics Coordinator - SBW Automobiles Engineers
07.2018 - 12.2018
Hanson Canada - High School Diploma,

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