Vatsal Virdi
Summary
Talented Team Leader experienced and dedicated to enhancing employee satisfaction and business success. Diplomatic and friendly with proven commitment to employee training. Hardworking team player bringing necessary experience and knowledge to tackle any operational demand.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Team Lead
Escape Trailer Industries
02.2023 - Current
- Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
- Coached team members in techniques necessary to complete job tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Led cross-functional teams for successful project execution while maintaining strong collaboration among team members.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
Corporal/Security Supervisor
Griffin Investigation- Security
07.2022 - Current
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Developed strong working relationships with local law enforcement agencies to enhance cooperation in incident response situations.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Provided ongoing training for staff members on key aspects of physical security principles, such as access control systems or situational awareness techniques during routine operations.
- Recorded incident reports with detailed accounts of occurrences.
- Established and maintained close working relationships with local law enforcement officers.
Supervisor
Husky Gas Station
07.2020 - 11.2022
- Responsibly manage and maintain fuel and merchandise inventories and forecasting to ensure adequate supplies at all times
- Track daily reports for changing fuel prices and running promotions on merchandise for maximum store profits
- Process financial reports including credit, debit and cash transactions to help with auditing and balance sheet reports
- Handle disgruntled customers, equipment malfunctions, pricing complaints and specific customer requests
- Effectively train new hires to maintain an effective labor force for the smooth operations of the store
- Ensure that the safety protocols are being followed at all times during the store operations
Security Professional
YSL, Nordstrom, Securiguard
12.2019 - 04.2020
- Improved overall security measures by conducting thorough risk assessments and implementing effective protocols.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Recorded incident reports with detailed accounts of occurrences.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Provided safety reports and data analysis to building managers to inform security processes.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
Senior Sales Associate
7-Eleven Inc.
05.2018 - 05.2019
- Supervise full-service gas customers on security monitors to ensure workplace safety and preventing gas fire hazards
- Train new employees in the customer service department and other practices at work
- Handle store opening and closing
- Resolve conflicts, issues and concerns expertly
- Organize company files and create a support system to increase the productivity of account manager
- Manage inventory including cycle counts, shelf-sequencing, ordering and preventing out-of-stocks
- Pay close attention at the workplace to prevent thefts
Education
Diploma - Kinesiology
Langara College
Vancouver, BC08.2019
Skills
- Production Monitoring
- Performance Monitoring
- Complaint Resolution
- Quality Control
- Performance Improvement
- Workplace Safety
- Employee Evaluation
- Coaching and Mentoring
- Task prioritization
- Team building
- Decision making
Languages
English
Hindi
Punjabi
Certification
Certified member of Joint Health and Safety Committee , Escape trailers.
Certified on March 21st, 2023.
Class 5 BC Driver's License.
Timeline
Team Lead
Escape Trailer Industries
02.2023 - Current
Corporal/Security Supervisor
Griffin Investigation- Security
07.2022 - Current
Supervisor
Husky Gas Station
07.2020 - 11.2022
Security Professional
YSL, Nordstrom, Securiguard
12.2019 - 04.2020
Senior Sales Associate
7-Eleven Inc.
05.2018 - 05.2019
Diploma - Kinesiology
Langara College
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