Saidat Omotayo Makinde
Peterborough,Ontario
Summary
A diligent and resourceful individual with good numerate skills and excellent work ethics. Possess good interpersonal skills and emotional intelligence to manage pressure and deliver results within deadlines. She's committed to adding value to any organization with little or no supervision. Seeking opportunity to learn and utilize her potentials towards achieving organizational goals.
Overview
11
11
years of professional experience
Work History
Personal Support Worker
Home Instead Senior Care Home
2023.07 - Current
- Assisted clients with daily living activities, promoting independence and wellbeing.
- Assisted clients in maintaining personal hygiene through bathing, grooming, and dressing tasks.
- Maintained accurate records of patient care, progress, and concerns, contributing to effective communication among healthcare team members.
- Provided safe mobility support to help patients move around personal and public spaces.
Customer Service Representative
Tim Hortons
2023.02 - 2023.04
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Responded to customer requests for products, services, and company information.
Finance Officer
De Elaloey Brothers Company
2017.03 - 2022.12
- Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
- Updated reports, managed accounts, and generated reports for company database.
- Optimized cash flow management, ensuring timely payment of invoices and reducing outstanding debts.
- Collaborated with team leaders to define standards, policies and procedures to meet company revenue goals.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
Sales and Account Executive
Silfad Global Ventures
2016.06 - 2017.02
- Developed strong relationships with clients by promptly addressing inquiries or concerns related to their accounts.
- Enhanced accuracy in account reconciliations by closely reviewing transactions for discrepancies or errors before finalizing financial statements.
- Provided exceptional customer service, addressing client concerns promptly and effectively to ensure long-term loyalty.
- Managed multiple accounts simultaneously while maintaining organization and prioritizing tasks efficiently.
Fundraiser
Home Fundraising Ltd.
2015.01 - 2015.01
- Planned and implemented fundraising events.
- Offered excellent customer service to donors and sponsors to enhance relationships and increase funding.
- Raised significant funds by developing and executing effective fundraising campaigns.
- Developed impactful fundraising strategies to maximize donations and meet fundraising goals.
Mathematics and Chemistry Tutor
NYSC
2013.06 - 2014.06
- Enhanced student comprehension by simplifying complex chemistry and Mathematics concepts and breaking them down into easily digestible parts.
- Fostered a positive atmosphere conducive to productive learning by consistently displaying enthusiasm about the subject matter at hand.
Education
Master of Science - Big Data Analytics
Trent University
Peterborough, ON04.2024
Master of Science - Oil And Gas Management
Coventry University
Coventry, UK01.2016
Bachelor of Science - Industrial Chemistry
Olabisis Onabanjo University
Ago-Iwoye, Nigeria11.2012
High School Diploma -
Paterson Memorial Baptist Grammar School
Abeokuta, Nigeria07.2007
Skills
- Data Analysis
- Microsoft Office
- Tableau and Power BI
- SQL, Python and R programming
- Oil & Gas Management. techniques & Monte Carlo software
- Team work & Collaboration
- Excellent Communication and Analytical skills
- Accounting Software - Sage 50 Peachtree & Quick books
- Personal Hygiene Assistance
- Emotional Support
- Privacy and confidentiality
Training and Certification
- Global Leaders Program, Coventry, UK, 2015-2016
- Personal Support Worker. ON. 2023
- First Aid and CPR. 2023
- WHMIS. 2023
Timeline
Personal Support Worker
Home Instead Senior Care Home
2023.07 - Current
Customer Service Representative
Tim Hortons
2023.02 - 2023.04
Finance Officer
De Elaloey Brothers Company
2017.03 - 2022.12
Sales and Account Executive
Silfad Global Ventures
2016.06 - 2017.02
Fundraiser
Home Fundraising Ltd.
2015.01 - 2015.01
Mathematics and Chemistry Tutor
NYSC
2013.06 - 2014.06
Master of Science - Big Data Analytics
Trent University
Master of Science - Oil And Gas Management
Coventry University
Bachelor of Science - Industrial Chemistry
Olabisis Onabanjo University
High School Diploma -
Paterson Memorial Baptist Grammar School
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