Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Curtis Hughson

Winnipeg,Canada

Summary

Dedicated and results-oriented Training and Development professional with 12 years of experience in designing, implementing, and evaluating effective learning programs. Proven track record of driving employee development, improving performance, and enhancing organizational effectiveness. Strong leadership abilities with a focus on fostering a culture of continuous learning and development.

Overview

13
13
years of professional experience
1
1
Certification

Work History

LEARNING & PEOPLE MANAGER

APPLE
01.2019 - Current
  • Created and implemented Training/Coaching Strategies resulting in 12% increase in iPhone sales YoY at Market level
  • Conducted comprehensive performance reviews to identify areas of improvement and provide constructive feedback.
  • Enhanced employee performance by designing and implementing comprehensive training programs.
  • Spearheaded design and implementation of multiple training courses to establish successful onboarding of new Managers and employees.
  • Evaluated the effectiveness of training programs providing valuable feedback for continuous improvement initiatives.
  • Collaborated with team leads to identify skill gaps and develop targeted training solutions.
  • Aligned organizational goals with individual performance objectives through effective coaching and feedback sessions.

TRAINING LEAD/GLOBAL TRAINER/NSO MENTOR

APPLE
01.2012 - 01.2020
  • Designed regional business training curriculum for Western China market in collaboration with Business Leader which increased team output by 63%
  • Provided on-boarding training for both global and domestic Business Manager, Business Leader, Account Manager, and Solution Engineer hires for Apple Inc
  • Planned and collaborated on daily deployment of staff to meet customer demand and provide an exceptional customer journey
  • Mentored junior trainers, sharing best practices and providing constructive feedback for their professional growth.
  • Collaborated with management to identify specific employee development needs and tailor training materials accordingly.

Education

BBA - Marketing

Red River College
Winnipeg, MB
01.2007

Skills

  • Training Program Design and Development
  • Learning Management Systems (LMS)
  • Needs Assessment and Analysis
  • Instructional Design
  • Training Delivery and Facilitation
  • Performance Evaluation and Metrics
  • Project Management
  • Leadership and Team Management
  • Communication and Collaboration
  • Change Management

Certification

Learning Experience Design (LXD) Specialization

Timeline

LEARNING & PEOPLE MANAGER

APPLE
01.2019 - Current

TRAINING LEAD/GLOBAL TRAINER/NSO MENTOR

APPLE
01.2012 - 01.2020

BBA - Marketing

Red River College

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