Madison Mykietowich
Winnipeg,MB
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista/Key Holder
Second Cup
05.2023 - Current
- As a barista/keyholder, I aim to excel in providing exceptional service to customers and ensuring smooth operations in a fast-paced environment
- I received comprehensive training in crafting and serving a variety of coffee beverages, maintaining cleanliness and organization, and strictly adhering to food handling and health and safety guidelines
- One of my key responsibilities was accurately and efficiently handling cash transactions, including operating a cash register, processing payments, and managing the Cashout and nightly deposits
- Additionally, demonstrating strong leadership skills by effectively leading and motivating a team, delegating tasks, and ensuring seamless operations even during peak periods.
Jr. Operations Team Lead (District Manager)
The Joint Cannabis
09.2022 - 04.2023
- Occasionally managing between 2-3 stores with a focus on helping store level management and staff
- I conduct and complete training groups, as well as informing staff of new product knowledge, doing continuous and on the fly training with staff about the constantly evolving cannabis industry
- From products and accessories to new scientific facts that coupled with superior knowledge of consumption methods and products, allow us to focus on outstanding customer service and providing a trusting experience for customers.
Store Lead
The Children's Place
01.2022 - 08.2022
- Helped to manage a team of 25+ people, was in charge of brand and marketing for 6 months as well as our operations including but not limited to configuring our weekly sales plans and reporting weekly on sales figures and KPI's of staff
- Was in charge of configuring weekly business reviews for stores daily, weekly, and monthly sales projections and metrics.
Assistant Manager
Lucky Brand Jeans
06.2021 - 01.2022
- I help to support the current management team as well as be a strong leading role to other associates
- I take on tasks and duties when acting manager isn't present and help to resolve conflict that may be present in customer service situations
- Some of my main tasks involve but are not limited to, visual merchandising, receiving stock, keeping an accurate count of inventory, creating new and exciting displays, and daily administrative paperwork.
Store Manager
Warehouse One - The Jean Store
03.2021 - 05.2021
- I was responsible for overseeing the daily operations of the store, and making sure it runs smoothly and effectively
- Duties included motivating sales team, training any new staff, and being responsible for all important paperwork and it's correct filing.
Head Cashier
Lowe's
03.2020 - 02.2021
- I help to supervise and manage the cashiers and the front of the store as well as provide any needed support to Department Managers or Assistant Managers and our Customer Service team.
Assistant Manager
SoftMoc
02.2019 - 03.2020
- I help to support the current management team as well as be a strong leading role to other associates
- I take on tasks and duties when acting manager isn't present and help to resolve conflict that may be present in customer service situations.
Waitress
Whitetail Meadow Wedding Venue
01.2018 - 01.2019
- As an associate i help to satisfy any needs the guests may have and to maintain the cleanliness of the venue and serving the guests with great customer service and providing a warm and inviting environment.
Education
College certificate in Human Resource Management -
Red River Polytech
Winnipeg, MB02.2024
Secondary School -
University of Manitoba
Winnipeg, MB06.2020
Diploma -
St. Maurice School
Winnipeg06.2018
Skills
- Sales
- Scheduling
- Merchandising
- Microsoft Word
- Microsoft Excel
- Cash Handling
- Training
- Customer Service Skills
- Team Building
- Inventory Management
- Loss Prevention
- Store Management Experience
- Payroll
Certification
Smart Choices Certificate, 08/01/22, 08/01/27
Languages
English
Native or Bilingual
Timeline
Barista/Key Holder
Second Cup
05.2023 - Current
Jr. Operations Team Lead (District Manager)
The Joint Cannabis
09.2022 - 04.2023
Store Lead
The Children's Place
01.2022 - 08.2022
Assistant Manager
Lucky Brand Jeans
06.2021 - 01.2022
Store Manager
Warehouse One - The Jean Store
03.2021 - 05.2021
Head Cashier
Lowe's
03.2020 - 02.2021
Assistant Manager
SoftMoc
02.2019 - 03.2020
Waitress
Whitetail Meadow Wedding Venue
01.2018 - 01.2019
College certificate in Human Resource Management -
Red River Polytech
Secondary School -
University of Manitoba
Diploma -
St. Maurice School