Samita Hooda
Brampton,ON
Summary
To work in an environment which encourages me to succeed and grow professionally where I can utilize my skills and knowledge appropriately.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Cashier
Pizzaville
12.2023 - 01.2024
- Managed transactions with customers using cash registers
- Collected payments whether in cash or credit
- Redeem stamps and coupons
- Issue receipts, refunds, change or tickets.
Management
OTH Coffee Cafe
10.2023 - 12.2023
- Managed daily operations
- Prepared weekly work schedule for team
- Handled Social media marketing
- Worked on paid ads for marketing
- Developed strategies to increase customer satisfaction
- Maintained an environment that met all safety and health standards
- Maintained brand reputation
- Managed budget and tracked expenditures/transactions.
Server and Hostess
Club Ebowla
Rohtak, India
09.2022 - 10.2023
- Scheduled and managed reservations for customers both over the phone and online
- Ensured dinning services ran smoothly
- Organized special events and parties
- Professionally serve customers
- Proven multitasking by managing many tables without affecting service.
- Fast, customer-focused food and beverage service.
Cashier
Elenta Mart
Gurugram,India
02.2022 - 09.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Simplified checkout to save time.
- A balanced cash drawer ensured proper accounting at shift end.
- Provided excellent customer service and answered questions, earning favorable comments.
Accounts Assistant
Delve Professionals
Delhi, India
02.2021 - 01.2022
- Balanced accounts, verified transactions, and fixed issues to improve financial correctness.
- Simplified payment of invoices for faster vendor payments.
- Supported senior management decision-making with reliable financial reports.
- Data entry errors were reduced by double-checking and cross-referencing.
Server
Sky Bar And Lounge
India
04.2020 - 01.2021
- Clean and organized the eating area for guest satisfaction
- Fast service of food and drinks, with a focus on what the customer wanted.
- Customer satisfaction increased by swiftly meeting demands and offering individualized service.
- Followed food safety and handling protocols to protect guests and staff.
Education
Expected Graduation 2025 - Project Management
Algoma University
Certificate - Advertising - Digital Media Management
Webmok
India04.2021
B.Sc. Honors -
Miranda House
06.2016
High School -
G.R.M Senior Secondary School
04.2011
Skills
- Interpersonal Skills
- Conflict Resolution
- Digital marketing
- Paid acquisition (Google and Meta ads)
- Content writing
- Time management
- Cash Management
- Liquor Law Compliance
- Time Management Skills
- Guest Inquiries
- Patience and Empathy
- Reliability and Punctuality
Certification
Smart Serve
Languages
English
Professional Working
Timeline
Cashier
Pizzaville
12.2023 - 01.2024
Management
OTH Coffee Cafe
10.2023 - 12.2023
Server and Hostess
Club Ebowla
09.2022 - 10.2023
Cashier
Elenta Mart
02.2022 - 09.2022
Accounts Assistant
Delve Professionals
02.2021 - 01.2022
Server
Sky Bar And Lounge
04.2020 - 01.2021
Expected Graduation 2025 - Project Management
Algoma University
Certificate - Advertising - Digital Media Management
Webmok
B.Sc. Honors -
Miranda House
High School -
G.R.M Senior Secondary School