Maruti Ede
Scarborough
Summary
Accomplished sales professional with extensive experience in direct and channel sales management, recognized for a consistent track record of driving revenue growth, strengthened customer engagement, and optimized sales processes. Adept at analytical skills and strategic negotiation to surpass sales targets, cultivated long-term client relationships. My expertise includes a strong focus on team leadership, training, development and ensured high performance, exceptional customer service. Certified in Supply Chain and International Business Management which complement my commitment to operational excellence and business growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Software Sales Representative
Innoweb
07.2024 - Current
- Drove a 20% increase in prospect engagement through targeted research, data-driven analysis, and proactive outreach, converting high-potential leads and ensuring continuous growth
- Conducted 50 tailored product demonstrations monthly, using in-depth knowledge to meet specific client needs and improve buy-in by 45%, enhancing overall product adoption
- Optimized sales pipeline and follow-ups through advanced CRM tools, leading to prioritized high-impact opportunities and a 50% increase in overall sales efficiency and closure rates
- Surpassed sales targets by 35% through strategic negotiation and solution-based selling, closing deals that fostered long-term, client-centered partnerships and win-win outcomes
- Increased client satisfaction by 60% post-sale, providing continuous support, gathering feedback, and ensuring solutions aligned with evolving customer needs for maximum retention
Channel Sales Manager
VE Commercial Vehicles Limited
09.2021 - 10.2022
- Led a team of 75 across 6 dealerships and 50 outlets, driving performance through tailored training and development programs, achieving revenue targets while enhancing workforce capabilities
- Managed AP & Telangana territory for Eicher Sure Business, executing strategic sales and customer service initiatives, handling transactions worth 250 million, and ensuring seamless delivery and payment processes
- Improved price realization by leveraging negotiation skills and market analysis, expanding market share and building robust relationships with brokers, financiers, and key customer influencers
- Streamlined sales operations through process improvements, optimizing sales pipelines and aligning business plans to meet customer needs, resulting in increased revenue and operational efficiency
- Fostered strong customer relationships, resolving issues swiftly, enhancing satisfaction through personalized product recommendations, and boosting brand loyalty and repeat business
Field Sales Manager
TATA Motors Limited
09.2019 - 09.2021
- Managed a team of 25 across 10 dealership outlets in 2 districts, driving 750 million in annual revenue with an average TIV of 50 vehicles per month
- Surpassed sales targets through strategic market research and adherence to best practices
- Increased market share by 50% through strategic model launches, competitive pricing, and targeting underserved markets, achieving 35% growth in rural sales and boosting LCV/ICV market share by 25%
- Closed high-value deals with exceptional negotiation skills, consistently exceeding sales targets and securing maximum funding from financiers to support rural sales growth and improve funding availability in remote locations
- Improved sales performance and exceeded annual targets by 25%, leveraging problem-solving, analytical skills, and strong relationships with service and spare parts departments to enhance customer satisfaction and resolve issues promptly
- Led successful service camps and dealer management initiatives across AP & Telangana, driving repeat business and optimizing sales pipelines by 60% through streamlined processes and regular performance reviews
Sales Team Lead
Automotive Manufacturers Pvt Ltd
08.2018 - 08.2019
- Achieved the highest branch volumes three times in a single year, demonstrating exceptional team performance and sales potential
- Launched key models, including the Marazzo, XUV 300, and Thar, in our showroom, effectively engaging automobile enthusiasts and driving sales growth
- Collaborated with multi-utility customers to assess their needs, resulting in a 40% improvement in client satisfaction ratings through timely and tailored services
- Provided tailored solutions for owned taxi customers, enhancing service quality and driving a 25% increase in customer retention through proactive communication and support
- Increased overall customer satisfaction by effectively resolving service-related issues, achieving a 50% reduction in customer complaints and fostering long-term relationships
- Resolved breakdown issues efficiently, streamlining operations and contributing to a 15% reduction in service downtime across the client base
- Participated in marketing activities to promote products among automobile enthusiasts, significantly increasing brand visibility and awareness
- Maintained an exemplary attendance record of 90%, consistently arriving on time, which reinforced team productivity and reliability
- Monitored social media and industry trends to identify opportunities for improvement and innovation, resulting in increased engagement with clients and enhanced service offerings
- Participated in training and received certification as a sales member for exclusive products, enhancing product knowledge and sales effectiveness
Education
PGDM - Supply Chain Management - Global Logistics
Fleming College
Toronto, ON05.2024
PGDM - International Business Management
Fleming College
Peterborough, ON06.2023
Bachelor of Technology - Mechanical Engineering
Usharama College of Engineering and Technology
Vijayawada, Andhra Pradesh06.2015
Skills
- Sales & CRM tools
- Project & Resource Management
- Vendor & Contract Management
- Process Optimization
- Budget & Financial Management
- Compliance & Regulatory Knowledge
- Advanced Microsoft Office Suite
- Leadership & Team Management
- Customer Service & Client Relations
- Problem-Solving & Analytical Thinking
- Negotiation & Persuasion
- Adaptability & Time Management
- Communication & Presentation Skills
- Crisis Management
- Attention to Detail
- Empathy & Emotional Intelligence
- Strategic Planning & Decision-Making
Certification
- Project Management Foundations, PMI, Successfully completed the Project Management Foundations course from PMI via LinkedIn, acquiring key skills in planning, executing, and managing projects.
- Canadian International Freight Forwarders Association (CIFFA), Earned certification from the Canadian International Freight Forwarders Association (CIFFA), showcasing my expertise in international freight forwarding and logistics.
Awards
- Academic Achievement, 04/01/23, Received an Academic Achievement Letter from Fleming College, Peterborough, recognizing outstanding academic performance and dedication to excellence in my studies.
- Top Performer of the Region – ILCV, 03/01/20, Recognized by TATA Motors for exceeding sales targets and contributing significantly to the company's success in a competitive market during Quarter 3 and Quarter 4.
- All India Second Place - ILCV BS6 GTME Test, 04/01/20, Achieved second place at the national level in the ILCV BS6 GTME test conducted by TATA Motors, showcasing exceptional knowledge and technical skills in the automotive industry.
Languages
English
Full Professional
Hindi
Full Professional
Telugu
Native or Bilingual
Timeline
Software Sales Representative
Innoweb
07.2024 - Current
Channel Sales Manager
VE Commercial Vehicles Limited
09.2021 - 10.2022
Field Sales Manager
TATA Motors Limited
09.2019 - 09.2021
Sales Team Lead
Automotive Manufacturers Pvt Ltd
08.2018 - 08.2019
PGDM - International Business Management
Fleming College
Bachelor of Technology - Mechanical Engineering
Usharama College of Engineering and Technology
PGDM - Supply Chain Management - Global Logistics
Fleming College
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