Ezzeddin Altam
Fresno
Summary
Dynamic Front End Manager at Fresno Wholesale Inc. with a proven track record in enhancing customer service and operational efficiency. Expert in staff supervision and performance improvements, driving sales growth through effective merchandising strategies. Committed to fostering strong customer relations while maintaining high standards of store appearance and service excellence.
Overview
3
3
years of professional experience
Work History
Front End Manager
Fresno Wholesale Inc.
01.2023 - Current
- Oversaw daily front-end operations, ensuring efficient customer service and workflow management.
- Collaborated with inventory team to manage stock levels, ensuring product availability for customers.
- Coordinated promotional displays and merchandising strategies to drive sales growth in-store.
- Oversaw cashier operations, bookkeeping, and security.
- Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
- Maintained strong customer relations and effective customer service standards.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Resolved customer complaints promptly, reinforcing the company''s commitment to exceptional service standards.
- Provided excellent customer service in all interactions, modeling desired behaviors for staff and fostering a culture of continuous improvement.
Education
Highschool -
Learn4life
Fresno, CA07.2017
Skills
- Customer service
- Employee supervision
- Staff supervision
- Performance improvements
- Operations management
- Cash register operation
Languages
Arabic
Native or Bilingual
Timeline
Front End Manager
Fresno Wholesale Inc.
01.2023 - Current
Highschool -
Learn4life