Ezra-Zayin Pounder
Antioch
Summary
Dynamic and customer-focused professional with experience at Carl's Jr., excelling in fast-paced environments. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in cash handling and multitasking, consistently delivering quality service while maintaining a clean and organized workspace. Committed to fostering a positive dining experience for all patrons.
Overview
1
1
year of professional experience
Work History
Crew Member
Carls Jr.
03.2024 - 09.2024
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Collaborated with team members to complete orders.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Deer Valley High School
4700 Lonetree Way06-2025
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Clear communication
- Cleaning
- Taking orders
- Customer engagement
- Cleaning and sanitizing
- Drive-thru operations
Timeline
Crew Member
Carls Jr.
03.2024 - 09.2024
High School Diploma -
Deer Valley High School
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