Ezra Secaluya
Vancouver
Summary
Experienced with patient care coordination, including assessment and planning of individualized care. Utilizes effective communication and organizational skills to ensure continuity of care. Track record of supporting patient needs and improving care processes through teamwork and problem-solving.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Care Coordinator
PT Health - Burnaby Physiotherapy and Hand Therapy
04.2025 - Current
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed a high volume of incoming calls, addressing inquiries, and providing customer service to patients.
Care Coordinator
Lifemark Physiotherapy - Keefer Place
06.2021 - Current
- Used company software and databases to maintain records of services performed and patient conditions.
- Managed patient caseloads effectively, ensuring timely follow-up and appropriate interventions.
- Developed strong relationships with community partners, facilitating referrals and collaboration on behalf of patients.
- Worked front-desk and handled administration work regarding patient intakes, bookings, and filing.
Education
Diploma - Kinesiology
Langara College
Vancouver05-2027
High School Diploma -
Sir Winston Churchill Secondary
Vancouver, BC06-2023
Skills
- Customer Service
- Communication
- Teaching/Education
- Organizational skills
- Medical Terminology
- Leadership
Languages
English
Native or Bilingual
French
Professional Working
Certification
- Standard First Aid - with CPR-C-AED
(EXP. 07/05/2026)
Timeline
Care Coordinator
PT Health - Burnaby Physiotherapy and Hand Therapy
04.2025 - Current
Care Coordinator
Lifemark Physiotherapy - Keefer Place
06.2021 - Current
Diploma - Kinesiology
Langara College
High School Diploma -
Sir Winston Churchill Secondary
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