Ezra Cooke

North Battleford,SK

Summary

Proven in enhancing customer satisfaction and team productivity, my tenure at Kirk’s Trail Tire showcased my expertise in tire installation and exceptional customer service. machinery operation and fostering collaborative environments, I significantly contributed to optimizing workflow and service quality, ensuring safety and efficiency in all tasks.

Overview

years of professional experience

Work History

Tire Technician

Kirk’s Trail Tire

05.2023 - Current

Rotated, mounted and balanced tires on cars, trucks, vans and semi’s.
Improved customer satisfaction by providing timely and accurate services.
Operated machines safely and correctly, including tire changers, wheel balancers, skid-steer, forklift and our picker truck.
I do service calls for all types of tires.
I do alignments, brakes and oil changes

Wash Bay Attendant

Splish Splash Car Wash

03.2020 - 05.2023

Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
Communicated effectively with customers to understand their specific needs or preferences prior to initiating vehicle cleaning processes.
Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
Contributed to team success by consistently meeting or exceeding productivity goals in terms of vehicles serviced per hour.
Identified potential issues with equipment, reporting them promptly for timely maintenance or repairs.

Paper Route Carrier

Battlefords News Optimist

03.2018 - 08.2022

Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
Ensured accurate distribution of newspapers by verifying addresses.
Maintained the happiness of the residents through courteous communication and prompt resolution of any issues that arose.
Enhanced route efficiency by regularly updating and optimizing delivery routes according to customer needs.
Achieved high levels of reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.

Education

Grade 12 -

Home Schooled

North Battleford

Skills

Tire Installation
Tire mounting
Tire balancing
Wheel Balancing
Safety Procedures
Troubleshooting abilities
Oil Changes
Air Compressor Operation
Fluid Checks
Machinery Operation
Hydraulic Jack Usage

Parts Lubrication
Alignments experience
Brake repairs
Alignment Adjustment
Customer Service
Multitasking
Active Listening
Hand and Power Tool Operation
Basic Machine Operation
Preventive Maintenance
Tire Damage Assessment

Languages

English

Full Professional

Timeline