Ezra Cooke
North Battleford,SK
Summary
Proven in enhancing customer satisfaction and team productivity, my tenure at Kirk’s Trail Tire showcased my expertise in tire installation and exceptional customer service. machinery operation and fostering collaborative environments, I significantly contributed to optimizing workflow and service quality, ensuring safety and efficiency in all tasks.
Overview
7
7
years of professional experience
Work History
Tire Technician
Kirk’s Trail Tire
05.2023 - Current
- Rotated, mounted and balanced tires on cars, trucks, vans and semi’s.
- Improved customer satisfaction by providing timely and accurate services.
- Operated machines safely and correctly, including tire changers, wheel balancers, skid-steer, forklift and our picker truck.
- I do service calls for all types of tires.
- I do alignments, brakes and oil changes
Wash Bay Attendant
Splish Splash Car Wash
03.2020 - 05.2023
- Supported fellow team members as needed, fostering a collaborative work environment focused on achieving common objectives.
- Communicated effectively with customers to understand their specific needs or preferences prior to initiating vehicle cleaning processes.
- Reduced wait times for customers by optimizing workflow processes within the wash bay facility.
- Contributed to team success by consistently meeting or exceeding productivity goals in terms of vehicles serviced per hour.
- Identified potential issues with equipment, reporting them promptly for timely maintenance or repairs.
Paper Route Carrier
Battlefords News Optimist
03.2018 - 08.2022
- Improved customer satisfaction by consistently delivering newspapers on time and in good condition.
- Managed time effectively by prioritizing tasks and maintaining an organized work schedule, ensuring the timely completion of all assigned responsibilities.
- Ensured accurate distribution of newspapers by verifying addresses.
- Maintained the happiness of the residents through courteous communication and prompt resolution of any issues that arose.
- Enhanced route efficiency by regularly updating and optimizing delivery routes according to customer needs.
- Achieved high levels of reliability by consistently showing up on time and prepared for work each day, even during inclement weather conditions or high-traffic periods.
Education
Grade 12 -
Home Schooled
North Battleford Skills
- Tire Installation
- Tire mounting
- Tire balancing
- Wheel Balancing
- Safety Procedures
- Troubleshooting abilities
- Oil Changes
- Air Compressor Operation
- Fluid Checks
- Machinery Operation
- Hydraulic Jack Usage
- Parts Lubrication
- Alignments experience
- Brake repairs
- Alignment Adjustment
- Customer Service
- Multitasking
- Active Listening
- Hand and Power Tool Operation
- Basic Machine Operation
- Preventive Maintenance
- Tire Damage Assessment
Languages
English
Full Professional
Timeline
Tire Technician
Kirk’s Trail Tire
05.2023 - Current
Wash Bay Attendant
Splish Splash Car Wash
03.2020 - 05.2023
Paper Route Carrier
Battlefords News Optimist
03.2018 - 08.2022
Grade 12 -
Home Schooled
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