Ezra Buenaflor
Toronto
Summary
Motivated and results-driven professional with experience in retail, customer service, and trades. Skilled in team management, sales growth, and operational efficiency, with strong technical abilities in construction and industrial painting. Adept at building positive customer relationships and driving business success. Ready to contribute immediately to a dynamic organization.
Overview
7
7
years of professional experience
Work History
Industrial Painter
Universal Painting & Decorating
01.2024 - Current
- Specialized in painting and restoring bridges, water towers, and steel structures.
- Operated heavy machinery including genie booms, scissor lifts, industrial sprayers, and sandblasters.
- Ensured compliance with safety standards and high-quality finishes.
Bartender
44Toronto
01.2021 - Current
- Provided high-quality customer service in a fast-paced nightlife environment.
- Handled cash/POS transactions and upsold premium products.
Store Manager
HOTBOX Sneakers
01.2021 - 01.2024
- Promoted from Sales Associate to Store Manager within six months.
- Led a team of 10+ employees across two store locations.
- Managed scheduling, hiring, training, and delegation of daily operations.
- Negotiated buyouts and ensured profitability through accurate pricing strategies.
- Oversaw online sales through Shopify and social media platforms.
Budtender
CAFE Dispensary
01.2019 - 01.2021
- Guided customers through product selection based on effects, tolerance, and medical needs.
- Maintained full knowledge of cannabis products and cultivation practices.
- Assisted with merchandising, sales, and customer education.
Education
Diploma - Construction & Trade Techniques
George Brown College
01.2018
Skills
- Retail Operations & Team Leadership
- Pricing, Negotiation & Inventory Management
- Shopify & E-Commerce Sales
- Customer Service & Communication (Fluent in Tagalog)
- Upselling & Cross-Selling Techniques
Timeline
Industrial Painter
Universal Painting & Decorating
01.2024 - Current
Bartender
44Toronto
01.2021 - Current
Store Manager
HOTBOX Sneakers
01.2021 - 01.2024
Budtender
CAFE Dispensary
01.2019 - 01.2021
Diploma - Construction & Trade Techniques
George Brown College