Summary
Overview
Work History
Education
Skills
Timeline
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Ezra Buenaflor

Toronto

Summary

Motivated and results-driven professional with experience in retail, customer service, and trades. Skilled in team management, sales growth, and operational efficiency, with strong technical abilities in construction and industrial painting. Adept at building positive customer relationships and driving business success. Ready to contribute immediately to a dynamic organization.

Overview

7
7
years of professional experience

Work History

Industrial Painter

Universal Painting & Decorating
01.2024 - Current
  • Specialized in painting and restoring bridges, water towers, and steel structures.
  • Operated heavy machinery including genie booms, scissor lifts, industrial sprayers, and sandblasters.
  • Ensured compliance with safety standards and high-quality finishes.

Bartender

44Toronto
01.2021 - Current
  • Provided high-quality customer service in a fast-paced nightlife environment.
  • Handled cash/POS transactions and upsold premium products.

Store Manager

HOTBOX Sneakers
01.2021 - 01.2024
  • Promoted from Sales Associate to Store Manager within six months.
  • Led a team of 10+ employees across two store locations.
  • Managed scheduling, hiring, training, and delegation of daily operations.
  • Negotiated buyouts and ensured profitability through accurate pricing strategies.
  • Oversaw online sales through Shopify and social media platforms.

Budtender

CAFE Dispensary
01.2019 - 01.2021
  • Guided customers through product selection based on effects, tolerance, and medical needs.
  • Maintained full knowledge of cannabis products and cultivation practices.
  • Assisted with merchandising, sales, and customer education.

Education

Diploma - Construction & Trade Techniques

George Brown College
01.2018

Skills

  • Retail Operations & Team Leadership
  • Pricing, Negotiation & Inventory Management
  • Shopify & E-Commerce Sales
  • Customer Service & Communication (Fluent in Tagalog)
  • Upselling & Cross-Selling Techniques

Timeline

Industrial Painter

Universal Painting & Decorating
01.2024 - Current

Bartender

44Toronto
01.2021 - Current

Store Manager

HOTBOX Sneakers
01.2021 - 01.2024

Budtender

CAFE Dispensary
01.2019 - 01.2021

Diploma - Construction & Trade Techniques

George Brown College
Ezra Buenaflor