Versatile and detail-oriented professional with proven experience across customer focused and multi-tasking roles. Recognized for adaptability, strong performance, and consistently delivering exceptional results in fast-paced environments.
Overview
8
8
years of professional experience
Work History
YOUNG ADULTS PASTOR
Bethel Ottawa Church
01.2021 - 09.2025
Led and mentored teams of 10-15, fostering growth, collaboration, and high performance among staff and volunteers.
Developed yearly strategic vision into actionable programs, events, and ministry initiatives that engaged and empowered young adults.
Planned, executed, and oversaw bi-weekly events for 60-70 university students, outreach programs, and coordinated with other organizations.
Provided one-on-one mentorship and team development, guiding individuals in personal, spiritual, and professional growth.
Delivered dynamic public speaking engagements to inspire, educate, and mobilize young adult audiences ranging up to 1'200 people.
Oversaw administration, budget management, strategic planning, conflict resolution, and vision casting to drive organizational objectives.
BARISTA
Starbucks
04.2021 - 06.2022
Prepared and served a full range of beverages, including espresso drinks, lattes, and specialty coffee with speed and 97% accuracy.
Conducted coffee tastings and shared product knowledge to educate and engage customers, enhancing brand loyalty.
Provide fast, personalized service, maintain café readiness, and resolve customer concerns efficiently.
SERVER/FOH SUPERVISOR
Boston Pizza
04.2019 - 09.2020
Delivered high-quality guest experiences while managing table service, restaurant cleanliness, and operational workflow.
Supervised and motivated 10-15 staff per shift, assigning tasks, setting deadlines, and driving performance.
Oversaw end-of-day operations, including cash handling, POS management, paperwork, and secure closings.
SERVER
Wild Wing
08.2018 - 08.2019
Managed restaurant and bar operations, including guest service, POS transactions, cash handling, and maintaining cleanliness, while resolving issues and delivering exceptional customer experiences.
OFFICE ADMINISTRATOR / SUPERVISOR
Southside Worship Centre
07.2017 - 08.2017
Managed administrative operations, including scheduling, communications, financial records, and social media marketing.
Supervised and supported team members, assigning tasks, setting deadlines, managing conflict, and driving performance.