Ezindu Paul
Brampton
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Warehouse Colleaque
ASDA
06.2023 - 02.2025
- Self-motivated, with a strong sense of personal responsibility.
- Skilled in use of Automated guided vehicles(AGVs) and perform tasks like forklift and pallet jacking.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Janitorial Specialist
Premier Work Support
01.2023 - 01.2025
- Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
- Maintained a sanitary environment in restrooms by performing thorough cleaning and disinfecting procedures.
- Minimized the spread of germs in high-touch areas by regularly sanitizing doorknobs, handrails, light switches, and elevator buttons.
- Kept windows spotless inside and out, contributing to a polished appearance for the building exterior.
- Achieved a high level of customer satisfaction by responding quickly to requests for additional cleaning or maintenance services.
- Reduced waste by properly sorting recyclable materials and disposing of trash according to company guidelines.
- Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
- Reported vandalism or other damage to property to supervisor.
Field Service Specialist
IHS Towers
02.2012 - 03.2022
- Conducted thorough equipment inspections to identify potential problems, proactively addressing them before they escalated into costly repairs.
- Maintained detailed documentation of all service activities, allowing for accurate tracking of work performed and facilitating efficient billing processes.
- Developed customized training programs for clients, enabling them to effectively operate and maintain their equipment independently.
- Collaborated with cross-functional teams to develop comprehensive solutions, improving overall service quality for customers.
- Achieved high success rates in equipment repair, minimizing downtime for clients and maintaining optimal system performance.
- Mentored junior technicians in best practices and procedures, contributing to the development of a skilled workforce capable of delivering excellent service consistently.
- Managed on-call rotation schedules among team members to ensure 24/7 coverage for emergency support requests from customers nationwide.
- Optimized workflow processes by implementing new technologies and methodologies, resulting in improved productivity for both technicians and clients.
- Reduced operating costs through strategic inventory management, ensuring availability of necessary parts while minimizing overhead expenses.
- Implemented preventative maintenance schedules, reducing the frequency of equipment failures and increasing customer satisfaction.
- Delivered exceptional customer service through effective communication and prompt attention to client needs, fostering loyalty and repeat business.
Education
Master of Science - Project Management
Anglia Ruskin University
Chelmsford, Essex, United Kingdom06-2024
Bachelor of Science - Economics
University Of Portharcourt
Portharcourt, Rivers State Nigeria08-2017
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking Abilities
- Excellent communication
- Dependable and responsible
- Computer skills
- Problem resolution
- Organization and time management
Accomplishments
- Collaborated with team of 2 in the development of (Rectifier Module improvise) to power up telecom passive equipment and avoid downtime, pending availability of real spare.
Languages
English
Full Professional
Certification
- Forklift Certification
- Basic Life Support Certification (BLS)
- UK Provisional Driver's License
- First Aid Certification
- Health and Safety
Timeline
Warehouse Colleaque
ASDA
06.2023 - 02.2025
Janitorial Specialist
Premier Work Support
01.2023 - 01.2025
Field Service Specialist
IHS Towers
02.2012 - 03.2022
Master of Science - Project Management
Anglia Ruskin University
Bachelor of Science - Economics
University Of Portharcourt
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