EZIGHODE MIMI UDEBHU
Woodbridge,Canada
Summary
Experienced and enthusiastic consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance.
Overview
13
13
years of professional experience
Work History
Regional Consultant/Office Administrative Assistant
Chemical And Allied Product Plc
07.2012 - 02.2022
- Supervised the overall operations of 3 Centres such as customer services relationship, merchandising, inventory, financial reports and store safety.
- Developed and provided strategic sales plans which grew market share and sales revenue by 20% for the Dulux brand
- Implemented and carried out local area marketing sales plan and strategies each year which recorded significant sales volume
- Responded to inquiries from callers seeking information.
- Exhibited vast knowledge about the brand, product knowledge, specifications and colour choice.
- Increased revenue by cultivating strong relationships with new and existing clients, expanding business opportunities within the region.
- Provided expert advice on product offerings based on solid understanding of regional market dynamics increasing overall confidence in our services from clients'' perspective.
- Created and developed detailed work plans to meet business priorities and deadlines.
- Gathered, organized and input information into digital database.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Administrative Assistant
Cowrie Trade Nigeria Ltd
06.2009 - 05.2012
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Executed record filing system to improve document organization and management.
- Provide information to customers and the public concerning goods, services, schedules, rates, regulations and policies in response to telephone and in-person enquiries.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Boosted team productivity by managing communication channels and ensuring timely responses to inquiries.
Education
International Business with HRM -
Ulster University
Birmingham, United Kingdom02.2024
International Law and Diplomacy -
University of Lagos
Lagos, Nigeria07.2012
International Relations -
Covenant University
Lagos, Nigeria07.2008
Skills
- Leadership skills
- Organizational skills
- Interpersonal communication skills
- Expert mastery of word processing, spreadsheet, and presentation
- Problem-Solving
- Attention to Detail
- Team player
- MS Office
- Data Entry
- Administrative Support
Timeline
Regional Consultant/Office Administrative Assistant
Chemical And Allied Product Plc
07.2012 - 02.2022
Administrative Assistant
Cowrie Trade Nigeria Ltd
06.2009 - 05.2012
International Business with HRM -
Ulster University
International Law and Diplomacy -
University of Lagos
International Relations -
Covenant University
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