Ezekiel Ikem
Mississauga,Canada
Summary
Highly motivated and service-driven professional with over three years of experience in premium dining and lounge settings. Recognized for delivering exceptional guest experiences through refined communication, meticulous attention to detail, and seamless coordination in high-pressure settings. I thrive in fast-paced environments, ensuring guest satisfaction, while maintaining a professional and welcoming atmosphere. I am eager to bring my track record of success and deduction to a new, dynamic team.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server/Bartender
Loge Club
10.2025 - Current
- Managed high-volume, guest-focused service during live sporting events while maintaining composure and attention to detail.
- Crafted premium cocktails and signature beverages for VIP and suite level guests
- Adapted to quickly fluctuating crowd volumes, event pacing, and last minute service demands
Serving Assistant
Air Canada Signature Club
Toronto, Canada
09.2024 - 09.2025
- Supported servers and the front-of-house team in delivering seamless, high-end dining experiences in a fast-paced, fine-dining environment.
- Assisted with food, beverage, and wine service, ensuring efficient and effective service.
- Maintained cleanliness and organization of lounge areas for guest comfort.
Server
MasterCard Lounge
Toronto, Canada
09.2023 - 06.2024
- Efficiently upheld top-tier service and organization in a bustling lounge, creating a welcoming environment for every guest.
- Studied and memorized dozens of popular cocktail recipes, as well as local beers and wines, to provide quality recommendations to guests.
- Guided guests through seasonal menus and curated wine selections, contributing to an increase in beverage sales and guest satisfaction.
Education
High School Diploma -
Loyola Catholic Secondary School
Mississauga, ON06.2021
Skills
- Proficient interpersonal and communication skills
- Comprehensive knowledge of premium spirits, wine varieties, and curated beer selections
- Precision in measuring, garnishing, and elevated beverage presentation
- Exceptional composure and efficiency in high-volume, high-expectation environments
- Experienced with multiple POS systems
- Dependability, punctuality, and unwavering professional standards
Certification
- Smart Serve Certificate
- CPR certified
- First Aid Certified
Timeline
Server/Bartender
Loge Club
10.2025 - Current
Serving Assistant
Air Canada Signature Club
09.2024 - 09.2025
Server
MasterCard Lounge
09.2023 - 06.2024
High School Diploma -
Loyola Catholic Secondary School