Ezawa Malish
Port Coquitlam,BC
Summary
A professional, culturally competent and community-focused individual that will offer diverse experience within Community Services; currently seeking an opportunity to transfer my strengths into a rewarding position in your company.
Overview
4
4
years of professional experience
Work History
Restaurant Hostess
Cactus Club Cafe Coquitlam Centre
05.2023 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Cashier, Stocking
Ezawa's African Market (Warehouse)
02.2020 - 08.2023
- Worked as a cashier at the counter and helped customers with anything they needed
- Stocked and organized inventory whenever required; restocked and organized merchandise in lanes.
- Worked closely with manager to solve problems and handle customer concerns.
- Built relationships with customers to encourage repeat business.
Painter
Student Works Painting
05.2022 - 07.2022
- Set up my paint station at the designated house for a smooth paint process for the rest of the day
- Carefully cleaned and put away all equipment after a shift
- I was to communicate with homeowners and hear what their questions/concerns were to guarantee they were satisfied with the final project.
- Completed assigned tasks on my own without the need of the manager to monitor me throughout the entire project.
Head Coach
Volleyball BC
01.2022 - 04.2022
- Developed athletes'' skills through personalized coaching, resulting in higher individual achievements.
- Organized and led practices and scrimmages to increase competitive attitude and skills.
- Fostered a positive team environment with clear communication and motivational techniques.
Game Master
Trapped Coquitlam
05.2021 - 12.2021
- Checking in customers and ensuring that waivers and payments have gone through
- Explained company policies, game rules and safety requirement.
- Constant sanitizing of chairs, walls, iPads, and any item that is accessible to the customer
- Resetting rooms to perfection so that the next customers enjoy their time in the room.
Education
Bachelor of Arts - Criminology, Legal Studies
Simon Fraser University: School of Criminology
Burnaby, BC05.2026
High School Diploma -
Saint Thomas More Collegiate
Burnaby, BC06.2021
Skills
- Customer Service
- Strong multitasking
- Active/ Fast Learning
- Complex Problem-Solving
Professional Competencies
- Accurate in keeping detailed records provided.
- Adaptive communication skills acquired by serving clients
- Acknowledge high respect for clients and co-workers even in stressful, tense situations.
- A fast learner who is capable and comfortable being kept on my toes at all times
Languages
English
Native or Bilingual
Arabic
Elementary
Timeline
Restaurant Hostess
Cactus Club Cafe Coquitlam Centre
05.2023 - Current
Painter
Student Works Painting
05.2022 - 07.2022
Head Coach
Volleyball BC
01.2022 - 04.2022
Game Master
Trapped Coquitlam
05.2021 - 12.2021
Cashier, Stocking
Ezawa's African Market (Warehouse)
02.2020 - 08.2023
Bachelor of Arts - Criminology, Legal Studies
Simon Fraser University: School of Criminology
High School Diploma -
Saint Thomas More Collegiate
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