Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ezabella Patricia Soberanis- Sanchez

Eastvale

Summary

Developed strong communication and problem-solving abilities in fast-paced service environment. Proven track record of managing and resolving customer inquiries efficiently and effectively. Seeking to transition into new field where these skills can be leveraged to enhance team performance and customer satisfaction.

Friendly and empathetic with excellent communication skills, dedicated to providing outstanding service and support. Possesses solid understanding of customer needs and conflict resolution, coupled with strong problem-solving abilities. Aiming to build positive customer relationships and contribute to customer satisfaction and loyalty.

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Offering strong interpersonal skills and natural ability to connect with customers, eager to learn and develop in sales environment. Brings understanding of sales techniques and customer engagement strategies. Ready to use and develop communication and organizational skills.

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

3
3
years of professional experience

Work History

Babysitter

Renee Lenaburg
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
  • Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Encouraged positive behavior and manners through example and gentle guidance.
  • Improved children's bedtime routines with consistent schedules and calming activities.
  • Enhanced children's language development with storytelling and reading sessions.
  • Negotiated conflict between children, teaching resolution skills and empathy.

Babysitter

Nicole White
01.2023 - Current
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
  • Implemented consistent routines for naptime, bedtime, meal preparation, and other daily tasks to create stability within the home environment for the children in my care.
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
  • Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
  • Provided compassionate care during emergencies or illness, administering first aid when necessary and communicating promptly with parents regarding any concerns or incidents.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Improved children's bedtime routines with consistent schedules and calming activities.

Data Collector

Medical Equipment Testing
05.2023 - 06.2023
  • Achieved a high degree of accuracy in all collected data by cross-referencing information from various sources.
  • Maintained strict confidentiality with sensitive information, adhering to organizational procedures and industry norms.
  • Continuously updated personal knowledge base with latest technological advancements related to the field of Data Collection.
  • Enhanced data accuracy by conducting thorough field research and collecting precise data points.
  • Gathered and submitted observational information in addition to required data points.
  • Guaranteed timely submission of accurate data by diligently adhering to project timelines and goals.
  • Used computer software to store and retrieve data.

Sales Clerk

Gaia Retailor
04.2023 - 06.2023
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Developed strong relationships with customers, driving repeat business and loyalty.
  • Processed transactions quickly and accurately, maintaining a high level of customer satisfaction.
  • Kept front check out area clean and organized for efficient service.
  • Boosted sales by effectively promoting products and engaging with customers.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Processed payments and returns with accuracy and efficiency.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Opened and closed store by balancing cash registers and receipts.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Adapted quickly to new products or promotions, incorporating them into sales presentations seamlessly for greater impact on revenue generation.
  • Increased upselling success by identifying customer needs and suggesting appropriate additional products or services.

Babysitter

Vanessa Moriel
01.2022 - 01.2023
  • Played games, worked on puzzles, and read books to young children.
  • Communicated positively with children and guardians.
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Prepared healthy, age-appropriate snacks and meals.
  • Reassured children when upset providing emotional support and stability.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

Education

High School Diploma -

Lee V Pollard High School
Norco, CA
05-2022

Skills

  • Patience and empathy
  • Problem-solving
  • Time management
  • Customer service
  • Teamwork and collaboration
  • Problem-solving skills
  • Listening skills
  • Multi-tasking strength
  • Excellent people skills
  • Reliable and punctual
  • Goal oriented
  • Cash handling
  • Cash register operation
  • Strong work ethic
  • Reliability
  • Following directions
  • Critical thinking
  • Dependability
  • Flexible scheduling
  • Child supervision
  • Attention to detail
  • Conflict resolution
  • Toddler care experience
  • Adaptability and resilience
  • Childcare
  • Store opening and closing
  • Professional demeanor
  • Retail store operations
  • Guest relations
  • Data entry
  • Customer relations
  • Computer proficiency
  • Microsoft Excel
  • Professional telephone demeanor
  • Microsoft outlook
  • Positive attitude
  • Organizing and categorizing
  • Verbal communication
  • Resourceful
  • Office administration
  • Professional and mature
  • Clerical support
  • Front office management
  • Filing and data archiving
  • Mail distribution

Languages

Spanish
Limited Working

Timeline

Data Collector

Medical Equipment Testing
05.2023 - 06.2023

Sales Clerk

Gaia Retailor
04.2023 - 06.2023

Babysitter

Renee Lenaburg
01.2023 - Current

Babysitter

Nicole White
01.2023 - Current

Babysitter

Vanessa Moriel
01.2022 - 01.2023

High School Diploma -

Lee V Pollard High School
Ezabella Patricia Soberanis- Sanchez