Eyuel Ghebrehiwet
Edmonton,AB
Summary
Motivated student seeking to leverage my interest in customer service. I am a confident and reliable individual offering excellent communication and leadership skills.
Overview
7
7
years of professional experience
Work History
Pit Crew Member
Speeders Edmonton
02.2023 - 05.2023
- Completed full vehicle inspections to check for leaks, damage or other issues of concern.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
- Resolved guest issues by identifying source of complaint and formulating corrective action with supervisor.
Game Room Attendant
The Rec Room
09.2022 - 01.2023
- Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
- Notify Manger of dysfunctional machinery
- Communicated proactively with guests to troubleshoot problems and provide guidance.
- Wiped down and cleaned chairs, booths and game stations to comply with sanitation requirements.
- Facilitated birthday parties and special events to deliver high levels of guest satisfaction.
Processing Clerk
Alberta Education
06.2022 - 08.2022
- Secured testing materials and maintained confidentiality of all details.
- Verified technical specifications and information details before processing paperwork.
- Filed electronic and hard copy documents to maintain organized records.
- Increased number and quality of search results with database search techniques.
Organizer
Allstate Insurance
04.2021 - 12.2021
- Stocking / increase health and safety management
- Organizing office space/warehouse
- Cataloguing orders for shipments
Project Manager
Heritage festival Edmonton, Ab
06.2017 - 08.2021
- Since 2017, I have volunteered every summer during Heritage festival Edmonton, Alberta, which consists of following
- Months of dance preparation
- Provided detailed technical and operational direction in project challenges, consistently meeting deliverables according to deadlines.
- Coordinated plans and specific event needs with internal personnel
- Networked to obtain potential event sponsors
- Sell tickets / enculturation new tourist about Ethiopian/ Eritrean culture.
Retail Sales Associate
RW&CO
02.2019 - 06.2019
- Greeted customers and helped with product questions, selections and purchases.
- Helped customers complete purchases, locate items and join reward programs.
- Maintained clean sales floor and straightened and faced merchandise.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Volunteer
Somali Canadian Cultural Society of Edmonton
01.2016 - 01.2016
- Monitored children's play activities to identify additional learning opportunities or behavioral issues
- Supported children's emotional and social development by adapting communication tactics for differing client needs
- Played various outdoor sports with children, teaching rules and demonstrating good sportsmanship
- Explained and enforced rules to keep children's safe and healthy.
Education
High School diploma -
Ross Sheppard High School
Edmonton, AB06.2019
Skills
- Problem solving - Apply problem solving skills to resolve customer inquiries and disputes
- Adaptability - always willing to learn, and will thrive in any position
- Feedback Acceptance
- Team Collaboration
Additional Information
- English - Fluent
- Amharic - Fluent
Timeline
Pit Crew Member
Speeders Edmonton
02.2023 - 05.2023
Game Room Attendant
The Rec Room
09.2022 - 01.2023
Processing Clerk
Alberta Education
06.2022 - 08.2022
Organizer
Allstate Insurance
04.2021 - 12.2021
Retail Sales Associate
RW&CO
02.2019 - 06.2019
Project Manager
Heritage festival Edmonton, Ab
06.2017 - 08.2021
Volunteer
Somali Canadian Cultural Society of Edmonton
01.2016 - 01.2016
High School diploma -
Ross Sheppard High School
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