Eylem Ayse Erkaya
Summary
Adept at blueprint reading and power tool operation, Enhanced customer satisfaction at New Image Kitchens Inc. by ensuring timely and accurate installations. Attention to detail and positive attitude have consistently improved project outcomes. Leveraging skills in hardware installation and worksite preparation, Achieved a notable increase in efficiency and customer approval ratings.
Overview
13
13
years of professional experience
Work History
Kitchen and Vanity Installer
New Image Kitchens Inc.
05.2021 - Current
- Read the blueprints or work order specifications to identify the layout and installation procedures.
- Lay out materials and system components to prepare for installation.
- Install, repair and service kitchen cabinetry and bathroom vanities, using hand and power tools.
- Operate tools, equipment, and machinery according to safety standards.
- Enhance customer satisfaction by providing timely and accurate installations.
- Collaborate with team members to ensure smooth workflow and successful project completion.
- Calculate materials and time needed for each job.
- Measure and label the installation guidelines.
- Ensure that cabinets and all related hardware are operating properly.
- Maintain and repair cabinetry and related hardware.
Meat Clerk
Sobeys
10.2020 - 05.2021
- Collaborated with team members to achieve a well-stocked, clean, and organized work environment.
- Kept meat cases fully stocked, clean and properly labeled to allow customers to find products quickly.
- Maintained sanitation standards within the department by adhering to strict cleaning procedures and guidelines.
- Used strong communication skills to address customer inquiries or concerns promptly and professionally.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
CUSTOMER SERVICE REPRESENTATIVE (CO-OP)
New Image Kitchens Inc.
01.2021 - 04.2021
- Responded to customer requests for products, services, and company information.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Processed customer service orders promptly to increase customer satisfaction.
- Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Utilized customer service software to manage interactions and track customer satisfaction.
English Teacher
SHT.UZM.ONB.ATAKAN BIRGUL MULTI PROG. HIGH SCHOOL
03.2013 - 01.2019
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Assessed student progress and provided feedback to improve performance and establish academic success.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
English Teacher
100. YIL ELEMENTARY SCHOOL
09.2011 - 02.2013
- Developed innovative lesson plans to engage students in English language learning.
- Prepared and implemented lesson plans covering required course topics.
- Improved classroom management by implementing consistent routines and clear expectations for behavior.
- Promoted a positive learning environment by modeling respect, empathy, and active listening skills during all interactions with students.
- Created and implemented activities to foster critical thinking skills of students.
Education
Two Years Diploma - Business Management
Lambton College
Toronto04.2021
Bachelor of Arts - ENGLISH LANGUAGE TEACHER EDUCATION
Uludag University
Bursa, Turkiye08.2008
Skills
- Attention to Detail
- Time Management
- Positive Attitude
- Power Tool Operation
- Blueprint Reading
- Hardware Installation
- Worksite preparation
Languages
English
Full Professional
Turkish
Native or Bilingual
Timeline
Kitchen and Vanity Installer
New Image Kitchens Inc.
05.2021 - Current
CUSTOMER SERVICE REPRESENTATIVE (CO-OP)
New Image Kitchens Inc.
01.2021 - 04.2021
Meat Clerk
Sobeys
10.2020 - 05.2021
English Teacher
SHT.UZM.ONB.ATAKAN BIRGUL MULTI PROG. HIGH SCHOOL
03.2013 - 01.2019
English Teacher
100. YIL ELEMENTARY SCHOOL
09.2011 - 02.2013
Two Years Diploma - Business Management
Lambton College
Bachelor of Arts - ENGLISH LANGUAGE TEACHER EDUCATION
Uludag University
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