Motivated and personable individual seeking a Customer Service or Clerical Role where I can apply my communication abilities and 18+ years of administrative experience towards client satisfaction and office efficiency.
Overview
29
29
years of professional experience
Work History
Elections Assistant
County of Riverside
02.2022 - 05.2025
Compiled company information and related material and distributed it to candidates.
Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Assisted with onboarding of new employees.
Reviewed files, records and other documents to obtain information to respond to requests.
Opening ballots from voters and assisting with all documentation regarding politics.
Administrative Assistant
South Bay Workforce
05.2017 - 08.2022
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Scheduled appointments for court ordered classes and programs.
Received payment from clientele and documented attendance per Los Angeles County Superior Court order.
Printed records of clientele progress to present to the court for program completion.
Monitored Drugs/Alcohol screening for female clientele per Los Angeles County Superior Court orders.
County Clerk
Los Angeles County D.P.S.S
07.1997 - 08.2015
Assisted applicants with CalWorks, MediCal, CalFresh, and other various programs.
Filed applications in (LEADERS Replacement System) and assigned participants to an Intake Worker.
Scheduled appointments for Social/Intake workers to assist participants seeking help.
Operated the call center and answered all questions or concerns regarding cases/applications.
Input participant information and data into the county database as instructed by Eligibility Workers and Supervisors.
Receptionist
Maywood Traffic School
07.1996 - 06.1997
Answered phone calls from business inquiries and students.
Scheduled appointments with driving instructors and campus visits.
Received payments from clients and kept receipt of all transactions.
Deposited and recorded all receivables in company account.