Ewelina Kamycki
Mississauga,ON
Summary
Highly motivated and dependable professional with a passion for delivering exceptional customer service and creating memorable experiences. Expert at anticipating customer needs, addressing complaints, and resolving issues promptly. Maintains focus and a positive attitude in high-pressure and fast-paced environments. Committed to continuous learning and eager to adapt new skills to enhance workplace efficiency and customer satisfaction.
Overview
4
4
years of professional experience
Work History
Hostess
JOEY Restaurants
03.2023 - 04.2024
- Greet guests warmly as they enter the restaurant and manage reservations and seating arrangements efficiently
- Provide menus, inform guests of specials, and coordinate with waitstaff to ensure tables are ready and guests are seated promptly
- Address and resolve guest inquiries or concerns professionally, ensuring a pleasant and welcoming atmosphere.
Receptionist /Concierge
Bramgate Automotive
01.2022 - 06.2023
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
- Confirmed appointments, communicated with clients and updated client records
- Resolved customer problems and complaints
- Answered high-volume, multi-line telephone, directing callers to appropriate company personnel.
Home Staging
MPE Luxury Home Staging
05.2020 - 06.2023
- Selected furniture, light fixtures and accessories to create unique and inviting rooms to meet customer vision
- Provided complimentary in-home consultations to prospective clients to gather ideas and promote design services
- Evaluated project costs and produced detailed estimates
- Collaborated closely with customers, adjusting plans as needed to satisfy client needs and requirements.
Store Assistant
Homesense - TJX
03.2021 - 12.2022
- Greeted customers, helped locate merchandise and suggested suitable options
- Offered each customer top-notch, personal service to boost sales and customer satisfaction
- Balanced and organized cash register by handling cash, counting change and storing coupons
- Maintained customer satisfaction with quick and professional handling of product returns.
Education
Real Estate Program -
Humber College
Criminology, Law And Society -
University of Toronto - Mississauga Campus
04.2025
Skills
- Exceptional Communication
- Customer Service Excellence
- Organizational Skills
- Attention to Detail
- Problem-Solving
- Technical Proficiency
- Professional Demeanor
- Appointment Scheduling
- Data Entry
Timeline
Hostess
JOEY Restaurants
03.2023 - 04.2024
Receptionist /Concierge
Bramgate Automotive
01.2022 - 06.2023
Store Assistant
Homesense - TJX
03.2021 - 12.2022
Home Staging
MPE Luxury Home Staging
05.2020 - 06.2023
Real Estate Program -
Humber College
Criminology, Law And Society -
University of Toronto - Mississauga Campus
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