Dynamic and dependable delivery driver with a proven track record at Tradex Ontario Ltd, excelling in customer service and problem-solving. Recognized for enhancing customer satisfaction through timely deliveries and effective communication. Skilled in vehicle maintenance and adept at managing high-pressure situations while maintaining a positive and professional attitude.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Tradex Ontario Ltd / Barbecues Galore
04.2021 - Current
Delivered distributor products to customer doorsteps and business offices.
Completed on-time deliveries by choosing best and most efficient routes.
Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
Operated vehicle safely in highly congested areas with no traffic violations.
Maintained upbeat, positive attitude in busy, customer-focused environment.
Loaded truck and properly secured items to prevent damage for deliveries.
Managed customer inquiries and complaints in polite and professional manner.
Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
Inspected and maintained delivery vehicles regularly to keep in safe working order.
Supported positive customer experience by resolving delivery issues promptly and effectively.
Camp Counselor
Cedar Springs Health Racquet & Sportsclub
06.2021 - 08.2022
Worked with children of varying age, interest, skill, and developmental levels.
Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
Led groups of children safely through variety of camp activities.
Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
Led conflict resolution efforts among campers, fostering a positive atmosphere conducive to personal development.
Instructed campers to observe proper behavior and etiquette to avoid conflicts and unruly activities.
Assisted in the successful management of daily operations such as meal planning, activity scheduling, and site maintenance.
Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
Donor Greeter
Goodwill Industries
04.2020 - 05.2021
Assisted donors with item drop-offs, ensuring a seamless and efficient donation process.
Assisted truck driver in transferring donations between vehicle and building.
Greeted and provided friendly service to donors and assisted in transferring items to facility.
Enhanced donor experience by providing friendly and welcoming greetings upon arrival.
Promoted a safe working environment by adhering to all safety guidelines and procedures during daily operations.
Maintained a clean and organized donation area, promoting a professional atmosphere for donors.
Coordinated with other departments to ensure smooth operation throughout the entire donation process from start to finish.
Collaborated with team members to manage high-volume donation periods and maintain organization in the workplace.
Education
Bachelor of Arts - General
Wilfrid Laurier University
Waterloo, ON
06-2025
High School Diploma -
Dr Frank J. Hayden Secondary School
Burlington, ON
06-2021
Skills
Positive attitude
Customer service
Valid Driver's license
Teamwork and collaboration
Dependable and reliable
Problem-solving
Heavy lifting
Vehicle maintenance
Time management
Attention to detail
Languages
English
French
German
Interests
Enjoy participating in workouts at the Gym for overall physical fitness and mental well-being
I like working with my hands and fixing things
Enjoy hobbies that combine physical activity with outdoor exploration
I spend a good amount of my time behind my drum set and I am currently learning how to play the bass as well
Auto Repair/Restoration at my uncle's garage
Enjoy listening to many genre's of music and collect vinyl records
Aviation fanatic and hopeful pilot with the Royal Canadian Air Force