Ewa Jackiw

• Provided guidance and recommended coping mechanisms for youth age 9 and 10 dealing with difficult issues
• Assisted children age 10 and 9 with daily activities like meal time, art and literacy, taking them for outings
• Supported individuals with autism,hdhd, emotional trauma in order to help develop communication, social and daily living skills
• Writing daily reports for social workers and communicating with them regarding important job details
• Kept detailed log of money spent on children to make sure we stayed within budget
• Developed and led special events that increased decision making, problem-solving and good judgment for children being mentored
• Communicated with children's caretakers for optimal care

• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
• Keeping dispensary clean and disinfecting areas used for work and storing medication such Fridges,shelves
• Regularly cleaning and disinfecting tools used in dispensing medication
• Regularly monitoring temperature of the medication fridges
• Set up and modified patient profiles in Kroll system to include current information such as medications and insurance details
• Counted, measured, and compounded medications in sterile stetting following standard procedures
• Prepared bubble packs and delivered them to customers at nursing homes regularly and occasionally delivered to private residences
• Stocked, labeled and inventoried medication to keep accurate records
• Verified patient data and billing information to discover and resolve erroneous bills due to system errors
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
• Coordinated with insurance representatives to process claims and calculate correct co-pay information for patients
• Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
• Assisted pharmacist by filling prescriptions for customers daily and responding to patient questions regarding prescription and medication-specific issues
• Answered multi-line phone,operated fax and copy machine
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
• Resolved non-routine issues like third party billing, computer system and customer service issues
• Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality
• Answered incoming phone calls and addressed questions from customers and healthcare providers
• Collected co-payments or full payments from customers
• Maintained proper drug storage procedures, registries, and records for controlled drugs

Performed general housekeeping and cleaning the dishes,kitchen equipment,kitchen,fridges,freezers,dining area,common areas. Preparing some meals :breakfast items such as eggs,toast,muffins,salads, cutting up fruit. Maintained inventory of food. Served food for about 50 people. Helping seniors with various things when nobody else was present like getting dressed or anything else they needed,usually during night shift when i was working alone in the building.

I worked as a server and cashier at that restaurant run by this woman. i honestly forget the name of it it was the name of the woman who owned It,i think it was Evelyn. I served food, bussed the tables and worked cash.

I worked at this very busy East Indian Restaurant that had a large buffet as well as a la carte dishes. I would start with helping to set up the buffet, make sure it was clean. I would prepare cutlery and napkins, set the tables take the order, Serve it. Use the computer to input the order(Some tables would have 20 people. I would clean up the dishes off the tables. OFTEN I would make alcoholic and non alcoholic drinks as well, suggest wine pairings and serve it .Prepared serve non alcoholic drinks like coffee. Than after I would clean up the place including vacuuming ,cleaning the buffet area . We also did weddings at times and some special events.

I worked at this Polish restaurant serving Polish and Canadian dishes. Setting the tables, vacuuming ,cleaning was also a dishwasher at the same time, and some help in the kitchen plating dishes. They often had events like banquets etc which i helped with as well. Operating cash register. We also served dishes to the place next to us , sort of a pub.

• Managed master calendar and scheduled appointments for 5 providers based on optimal patient loads and clinician availability
• Greeted patients
• Carried out front office duties utilizing data entry skills in framework of medical database
• Organized paperwork such as charts and reports for office and patient needs
• Coordinated patient scheduling, check-in, check-out and payments for billing
• Answered phone calls and messages for physicians at the medical facility, scheduling appointments and handling patient inquiries
• Maintained office supplies inventory by checking stock and ordering new supplies as needed
• Supported providers in outpatient medical office through coordinating all administrative operations
• Documented patient medical information, case histories and insurance details to facilitate smooth appointments and payment processing
• Collaborated with assistants and doctors to prepare and set up rooms , clean and disinfect patient beds with adequate supplies and equipment
• Implemented Simplicity and HD systems program for digitizing and organizing over medical records
• Assist R.N and doctors with sterile and non sterile dressing, pap smears, stiches
• Scheduling patient referrals
• Translation for patients (from Polish to English)

• Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy
• Stocked ,labeled and inventoried medication to keep accurate records
• Refilled medications, offered insight into over-the-counter products and verified insurance benefits
• Prepared prescription transfers to other pharmacies
• Processed prescriptions in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
• Ordered medicines daily to replenish stock and increase inventory in anticipation of need
• Helped pharmacist clear problematic prescriptions and address customer questions ke keep pharmacy efficient
• Solved customer problems in person or over telephone by providing assistance with placing orders, navigating systems and locating items
• Set up and modified patient profiles in Simplicity and HD systems to include current information such as medications and insurance details
• Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
• Located and measured medications according to prescription information making modifications as instructed by pharmacists and providers
• Assisted pharmacist by filling prescriptions daily and responding to patient questions regarding prescription and medication -specific issues
• Processing incoming drug orders
• Counted and labeled prescriptions with correct item and quantity
• Utilize pc to enter and retrieve patient data using Simplicity and HD Systems software

• On the job training while at school , no pay at Medicine Shoppe Pharmacy
• Creating patients profiles
• Filling prescription using Zaidal software
• Ordering and receiving stock
• Dealing with customers in person and phones
• Cash register operation
• Drug counting, packaging
• Light cleaning duties

• Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices
• Preparing various dishes for sale
• Packaging food items for sale
• Printing labels
• Opened new inventory and rotated stock by dates to maintain freshness
• Cleaning duties
• Kept work areas clean, neat and sanitized to prevent possible illness or injury among coworkers and customers
• Kept freezer room and display areas clean and disinfected
• Checked refrigerated and frozen cases and replenished low stock everyday
• Monitored temperature in freezers
• Greeted customers at deli counter to fulfill requests and answer questions
• Used downtimes to prepare ingredients and restock supplies for expected busy periods
• Maintained proper signage and pricing information for displays ,cases and counters

• Assisted patients with dressing, grooming and feeding needs , helping to overcome and adapt to mobility restrictions
• Monitored progress and documented any patient health status changes, keeping healthcare team updated
• Kept close eye on behavior and emotional responses of clients , consulting with home manager to address concerns and protect each person from any harm
• Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life
• Followed nutritional plans to prepare optimal meals , including purchasing ingredients from store
• Worked to improve and enhance patient lives through effective and compassionate care
• Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces and purchasing supplies
• Maintained clean , safe and well -organized patient environment
• Interacted kindly with patients and families and displayed positive, outgoing attitude , resulting in establishment of long- term professional relationships
• Supervised daily activities and provided assistance when needed
• Assisted special needs clients in any way necessary to facilitate independence and well-being

Graduated with a diploma of pharmacy technician 1 year study.