Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Evyn Doppert

Rancho Santa Margarita,CA

Summary

Results-driven professional with extensive experience in food and beverage operations. Skilled in staff training, problem-solving, and inventory management, contributing to improved customer satisfaction and streamlined processes.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Bar Manager

Arcis Golf
11.2024 - Current
  • Assisted in daily bar operations, ensuring smooth service and customer satisfaction.
  • Taught beverage preparation techniques, including mixing cocktails and serving wines.
  • Maintained cleanliness and organization of bar area to meet health and safety standards.
  • Supported inventory management by tracking supplies and assisting with orders as needed.
  • Managed inventory to reduce wastage, ensuring optimal stock levels for daily operations.

Bartender

Bar DiFeReNt
04.2024 - 10.2024
  • Crafted unique cocktails and beverages to enhance customer satisfaction.
  • Managed bar inventory, ensuring timely restocking of supplies and minimizing waste.
  • Provided exceptional customer service, fostering a welcoming atmosphere for patrons.
  • Collaborated with team members to streamline operations during peak hours.

Food and Beverage Manager

ClubCorp
09.2018 - 03.2024

Directed daily operations of food and beverage service, ensuring exceptional guest experiences.

  • Developed and implemented innovative menus, enhancing culinary offerings and member satisfaction.
  • Managed inventory and procurement processes, optimizing cost control and reducing waste.
  • Trained and mentored staff on service standards, fostering a high-performance team culture.
  • Oversaw the hiring process for new employees, selecting top talent to join our team.
  • Enacted progressive disciplinary measures for staff, managed work zones, and oversaw opening and closing duties.
  • Oversaw daily restaurant operations to ensure exceptional service and guest satisfaction.
  • Developed and implemented staff training programs to enhance team performance and efficiency.
  • Coordinated banquet operations, ensuring seamless execution of events and guest satisfaction.
  • Trained and mentored staff on service standards and event setup procedures.
  • Managed approximately 30 incoming calls, emails and texts per day from members.

Regional Manager

Atlas Franchise West (Jimmy John's)
09.2018 - 09.2018
  • Led operational initiatives to optimize franchise performance and enhance customer satisfaction.
  • Developed training programs to elevate staff competencies and maintain consistent service standards.
  • Analyzed sales data to identify trends, inform strategic decisions, and drive revenue growth.
  • Implemented cost control measures that improved profitability across multiple franchise locations.
  • Collaborated with franchise owners to establish best practices and streamline operations for efficiency.
  • Mentored junior managers in leadership techniques, fostering professional development within the team.
  • Promoted a culture of continuous improvement through ongoing process reviews, employee engagement initiatives, and open channels of communication.
  • Streamlined operational processes for increased efficiency by identifying areas of improvement and implementing necessary changes.
  • Established and maintained operational standards for up to 9 locations at once.

General Manager

Atlas West Franchise (Jimmy John's)
04.2016 - 09.2017
  • Led daily operations to ensure optimal performance and customer satisfaction.
  • Implemented employee training programs to enhance service quality and productivity.
  • Monitored financial performance, identifying cost-saving opportunities and improving profitability.
  • Developed strategic marketing initiatives to drive brand awareness and sales growth.

Assistant Store Manager

OCJJs LLC (Jimmy John's)
05.2015 - 04.2016
  • Supervised daily operations to ensure efficient workflow and adherence to company standards.
  • Trained and mentored new staff on operational procedures and customer service excellence.
  • Implemented inventory management practices to optimize stock levels and reduce waste.
  • Analyzed sales data to identify trends and inform strategic decision-making for promotions.

Supervisor

Manna Development Group (Panera Bread)
04.2013 - 04.2015
  • Supervised daily operations, ensuring efficiency and compliance with company standards.
  • Trained and mentored new staff, enhancing team performance and customer service skills.
  • Trained and mentored staff on best practices for customer service and food safety.

Education

High School Diploma -

Trabuco Hills High School
Mission Viejo, CA
06.2013

Skills

  • Customer service
  • Team management
  • Customer engagement
  • Staff management
  • Inventory control and record keeping
  • Problem-solving
  • Staff training
  • Food and beverage operations
  • Cost control

Certification

CPR

Languages

English
Native or Bilingual
Dutch
Native or Bilingual
Spanish
Limited Working

Timeline

Bar Manager

Arcis Golf
11.2024 - Current

Bartender

Bar DiFeReNt
04.2024 - 10.2024

Food and Beverage Manager

ClubCorp
09.2018 - 03.2024

Regional Manager

Atlas Franchise West (Jimmy John's)
09.2018 - 09.2018

General Manager

Atlas West Franchise (Jimmy John's)
04.2016 - 09.2017

Assistant Store Manager

OCJJs LLC (Jimmy John's)
05.2015 - 04.2016

Supervisor

Manna Development Group (Panera Bread)
04.2013 - 04.2015

High School Diploma -

Trabuco Hills High School
Evyn Doppert