Evonne Marez
Fresno
Summary
Dynamic and reliable professional with a strong background in customer service at Smart And Final. Proven ability to resolve conflicts and enhance customer satisfaction through effective communication and empathy. Skilled in money handling and maintaining accuracy in transactions, consistently receiving positive feedback for exceptional service.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
3
3
years of professional experience
Work History
Cashier
Smart And Final
03.2024 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Babysitter
Francesca Ortega
06.2022 - 02.2023
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
Education
Biology
Clovis West High School
Fresno, CA01-2030
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Team collaboration
- Money handling
- Reliability and punctuality
- Conflict resolution
- Basic math
- Honest and dependable
Languages
English
Native or Bilingual
Timeline
Cashier
Smart And Final
03.2024 - Current
Babysitter
Francesca Ortega
06.2022 - 02.2023
Biology
Clovis West High School
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