Evone Allen
San Diego
Summary
Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.
Overview
22
22
years of professional experience
Work History
Crew Member
Trader Joe’s
05.2023 - Current
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Enhanced team productivity by maintaining a clean and organized workspace for crew members.
- Handled the ordering for three separate departments.
Family Service Counselor
Greenwood Memorial Park And Mortuary
08.2018 - 01.2022
- Assisted with advanced arrangements for individuals and couples.
- Coordinated paperwork and required records to meet all business and legal requirements.
- Completed death certificates, burial permits and other legal documents for families.
Family Service Counselor
Glen Abbey Memorial Park And Mortuary
07.2012 - 08.2017
- Supported families on day of interment to resolve any problems and answer questions.
- Coordinated paperwork and required records to meet all business and legal requirements.
- Assisted with advanced arrangements for individuals and couples.
Personal Banker
JP Morgan Chase Bank
09.2002 - 07.2016
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Worked closely with management to strategize sales techniques to increase branch production and customer service.
- Cross-sold bank products and services to meet customer needs and provide options.
Education
High School Diploma -
River Valley High
Fort Mohave, AZSkills
- Sales Growth
- Teambuilding
- Cross-Selling and Upselling
- Account Maintenance
- Teller Support
- Cash Handling
Timeline
Crew Member
Trader Joe’s
05.2023 - Current
Family Service Counselor
Greenwood Memorial Park And Mortuary
08.2018 - 01.2022
Family Service Counselor
Glen Abbey Memorial Park And Mortuary
07.2012 - 08.2017
Personal Banker
JP Morgan Chase Bank
09.2002 - 07.2016
High School Diploma -
River Valley High
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