EVON MELCHOR
Sunnyvale
Summary
Dynamic administrative professional poised to excel in executive support roles, offering exceptional skills in managing complex calendars, organizing high-stakes meetings, and ensuring seamless office operations. Demonstrates reliability as a team player with a strong focus on achieving results and thriving in dynamic work environments. Adept in communication, problem-solving, and maintaining confidentiality, with a proven track record of adapting to diverse challenges. Committed to enhancing organizational efficiency and supporting executive leadership with precision and discretion.
Overview
20
20
years of professional experience
Work History
Executive Administrative Assistant
Insight Education
01.2024 - Current
- Managed complex scheduling for executive leadership, optimizing calendar efficiency and prioritizing engagements.
- Developed and maintained filing systems, enhancing document retrieval processes and streamlining office workflows.
- Managed inventory levels for office supplies, reducing waste while guaranteeing availability when needed.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments promptly, ensuring optimal use of executive time while minimizing conflicts or cancellations.
- Drafted professional correspondence on behalf of executives, fostering strong relationships with clients and partners alike.
- Screened calls and emails and responded accordingly to support executive correspondence.
- Facilitated training and onboarding for incoming office staff.
- Took notes and dictation at meetings.
- Created and managed office systems to efficiently deal with documentation.
- Trained and mentored junior administrative staff, fostering professional development and improving team productivity.
- Facilitated communication between departments, enhancing information flow and supporting organizational objectives effectively.
- Maintained confidentiality when handling sensitive information, protecting company interests and employee privacy.
Administrative Associate
Blankenship CPA Group
08.2022 - 09.2023
- Delivered exceptional customer service through direct communication with clients and team members.
- Updated system to organize office documentation, maximizing efficiency and increasing productivity.
- Organized files, developed spreadsheets, faxed reports, scanned documents, pleasantly welcomed visitors, answered phone calls maintaining front desk and reception area in neat and organized fashion.
- Kept office equipment functional and supplies well-stocked to promote efficient operations.
- Sorted and distributed incoming faxes, letters and emails for office distribution.
- Drove customer feedback to deliver information to management for corrective action.
- Handled incoming calls and directed callers to appropriate department or employee.
- Oversaw event logistics, venue scheduling and accommodations.
- Coordinated vendors, timelines and budgets for events.
- Worked in tandem with department head to coordinate logistics of company events.
Administrative Assistant
ProActive Business Solutions
11.2021 - 06.2022
- Worked with team leader to provided support with various tasks to team members.
- Coordinated appointments, meetings and conferences.
- Provided secretarial and office management support while building cooperative working relationships.
- Onboarded new hires.
- Offboarded employees that left the company.
- Oversaw office inventory by restocking supplies and submitting purchase orders.
- Strengthened operational efficiencies and traceability by developing organizational filing systems for records, agendas and reports.
- Managed digital files, monitored spreadsheets and updated reports to reflect current data.
Assistant Director/Preschool Admissions Director
Monticello Academy
07.2010 - 07.2021
- Helped implement and execute COVID-19 protocols for staff, students, and parents.
- Recruited new families and guided them through the application process.
- Monitored student databases.
- Worked with Director to actualize retention strategies designed to maintain student attendance and enrollment.
- Used Rediker to update and maintain student admission and enrollment.
- Collaborated with teachers to understand and improve classroom conditions.
- Managed and enforced company/state licensing standards.
- Maintained accurate and detailed records, including staff/child files on enrollments, attendance, health, safety, emergency contact information and incident reports.
- Trained and mentored new employees on school philosophy, policies and procedures.
- Assisted staff and parents in resolving disputes by utilizing Conflict Resolution Techniques.
- Instructed children in health and personal habits, such as eating, resting and toileting.
- Communicated openly with children's parents about daily activities and behaviors.
- Monitored each student's educational progress with individualized files.
- Evaluated approximately 100 families every year for consideration of enrollment.
- Communicated with parents through enrollment, tours, newsletters, conferences and direct personal communication.
- Recruited, selected and retained quality administrators, teachers and support staff.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Consistently enforced disciplinary limits for structured environment conducive to learning.
- Research and event planning.
- Organized Annual Career Day for the Kindergarten - Middle school students.
- Planned and held the Promotion/Graduation ceremonies with the director.
Office Manager
Monticello Academy
06.2006 - 06.2010
- Increased office organization by developing filing system and customer database protocols.
- Supported office needs including taking messages, scanning documents and routing business correspondence.
- Maintained office supplies inventory by checking stock and ordering new supplies as needed.
- Updated office paperwork and student records.
- Collaborated closely with the director to effectively smooth and improve office operations.
- Greeted visitors promptly and directed to correct locations.
Education
Associate of Arts - Child Development
DeAnza College
Cupertino, CASkills
- Team Leadership
- Staff Management
- Event Planning
- Mentorship
- Executive support
- Phone etiquette
- Self-starter
- Microsoft office
- Customer service
- Office management
- Information confidentiality
- File management
- Process improvement
- Documentation and reporting
- Schedule & calendar planning
- Conflict management
Languages
Arabic
Native or Bilingual
Timeline
Executive Administrative Assistant
Insight Education
01.2024 - Current
Administrative Associate
Blankenship CPA Group
08.2022 - 09.2023
Administrative Assistant
ProActive Business Solutions
11.2021 - 06.2022
Assistant Director/Preschool Admissions Director
Monticello Academy
07.2010 - 07.2021
Office Manager
Monticello Academy
06.2006 - 06.2010
Associate of Arts - Child Development
DeAnza College