EVI PUTRI
Edmonton,AB
Summary
Proven problem-solver and quality coach, adept at multitasking and attention to detail, with a track record of enhancing workflow and reducing workplace accidents at Amazon. Demonstrated ability to collaborate effectively, ensuring high standards of customer service and inventory management. Skilled in fostering teamwork, with a commitment to safety and efficiency.
Overview
15
15
years of professional experience
Work History
FC Associate
Amazon
04.2023 - Current
- PG/Process Guide
- Quality Coach
- Problem solve for Each receive and decant.
- Problem solve for each to sort.
- Problem solve for receive jackpot
- Problem solve for piles and buffer.
- Ambassador for Receive and decant.
- Ambassador for Each to sort.
- Ambassador for undeliverable and customer return
- Ambassador for process path retrain.
- Receiving and processing with effective coordination with team members and accurate inventory management.
- Follow and encouraged safety protocols, resulting in reduced workplace accidents and a safer work environment.
- Resolved shipment and inventory issues promptly.
- Supported warehouse supervisors in daily operations management, meeting deadlines consistently without compromising quality standards.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Followed procedures at all times for personal and team safety.
- Assisted in training new hires, leading to a more knowledgeable and efficient workforce.
Waitress
Holland America Line
05.2009 - 03.2012
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Reduced order errors by double-checking tickets before sending them to kitchen staff for preparation.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Participated in monthly inventory checks, helping management maintain adequate stock levels and reduce waste costs.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Maintained clean and welcoming dining environment, ensuring positive guest experience.
Education
High School Diploma -
Widya Manggala Tourism College
Indonesia2002
Skills
- Making the Labor Board
- Quality coaching
- Problem Solving
- Attention to Detail
- Staff Training
- Work Prioritization
- Dependable and Reliable
- Motivated Team Player
Languages
English
Indonesian
Timeline
FC Associate
Amazon
04.2023 - Current
Waitress
Holland America Line
05.2009 - 03.2012
High School Diploma -
Widya Manggala Tourism College
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