Everett Jackson
Canoga Park
Summary
Dynamic customer service professional eager to leverage skills in a challenging and engaging role. Known for a poised and personable demeanor, with a strong ability to foster positive relationships in team-driven environments. Committed to delivering exceptional service and enhancing customer satisfaction through effective communication and problem-solving. Seeking opportunities that promote growth and allow for the application of expertise in delivering outstanding support.
Overview
13
13
years of professional experience
Work History
Transit Bus Operator
LACMTA
09.2024 - Current
- Operated with safety and skill to avoid accidents and delays.
- Provided passenger assistance, collected fares and offered schedule and route information.
- Accepted and processed fares.
- Followed predetermined routes to consistently meet targets and maintain schedules.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
- Aided passengers with disabilities or special needs.
Transit Bus Operator
MV Transportation
08.2023 - 08.2024
- Operate 40-70 passenger local bus
- Perform daily vehicle inspections
- Provide passengers with excellent customer service and general knowledge about routes attractions and areas
- Follow state and federal transit regulations
Hairstylist
Jacksonstreet Hair
01.2013 - 01.2023
- Consult with clients and address individual needs and requests
- Promote and suggest hair care products and beauty implements
- Develop ongoing client relationships
- Collaborate with team members on monthly sales
- Determined appropriate hair treatments based on conditions and textures.
- Completed safety training and certifications to minimize risk of infection or injury to customers.
Education
Graduate Certificate - Advanced Cosmetology
Vidal Sassoon Hair Academy
Santa Monica, CA01.1997
Graduate Certificate - Advanced Hairstyling
Pivot Point Advanced Hair Academy
Chicago, IL01.1993
Skills
- Management
- Problem solving
- Communication
- Leadership
- Emergency procedures
- Passenger assistance
Timeline
Transit Bus Operator
LACMTA
09.2024 - Current
Transit Bus Operator
MV Transportation
08.2023 - 08.2024
Hairstylist
Jacksonstreet Hair
01.2013 - 01.2023
Graduate Certificate - Advanced Cosmetology
Vidal Sassoon Hair Academy
Graduate Certificate - Advanced Hairstyling
Pivot Point Advanced Hair Academy
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