Dynamic adult educator and facilitator with extensive case management expertise at Red River College and Robertson College. Skilled in crisis intervention and support for diverse adult learners, including immigrants, newcomers, refugees, and international students, and fostering success for students and families through compassionate counseling and mentoring. Skilled in leveraging technology within instructional practices, providing mentorship and coaching to enhance educational experiences for diverse groups, including international students and individuals with disabilities. Committed to continuous professional development and effective communication in both independent and collaborative environments, with a focus on meeting the needs of clients in multicultural settings. A natural leader with strong initiative, problem-solving capabilities, and analytical skills.
Hi, I’m
EVELYNE KIWANUKA
19 NEWARK RD.WPG. MB.,CANADA
Summary
Overview
19
years of professional experience
3
Certification
Work History
Red River College-Corporate SolutionsWinnipeg, Manitoba
Immigration, Settlement & Integration Instructor- Term (Part-time)
05.2025 - Current
Job overview
- Instruct and facilitate learning by actively engaging students to achieve learning outcomes.
- Design, enhance, and adapt instruction utilizing learning outcomes and diverse instructional methods to address unique needs of adult literacy and low-level learners.
- Evaluate learning outcomes through Evidence of Learning (EOF) to inform educational strategies and assess competency
- Integrate technology to support teaching, learning, and communication.
- Facilitate student success through mentorship, coaching, and advising beyond academics.
Red River College Polytechnic
Communication Instructor- Business
01.2025 - 05.2025
Job overview
- Instruct and facilitate learning by actively engaging students to achieve course learning outcomes.
- Plan, develop, modify, and continually improve instruction using learning outcomes and a variety of instructional methods to meet the unique needs of international students.
- Evaluate achievement of learning outcomes to inform instructional strategies and identify milestones.
- Integrate technology to support teaching, learning, and communication.
- Support student success through coaching and academic advising.
Red River College Polytechnic
Educational Assistant & Substitute ESL Instructor
08.2024 - 12.2024
Job overview
- Company Overview: Centre for Newcomer Integration
- Collaborated with RRC Accessibility Services and various departments to enhance student support.
- Delivered weekly presentations on student success, resources, and available supports.
- Provided educational support including tutoring and mentoring in Learning Lab.
- Facilitated physical and emotional support based on accommodation plans for identified students.
- Offered ongoing academic and social support to individuals or small groups addressing specific needs.
- Centre for Newcomer Integration
Red River College Polytechnic
Assessment Clerk
08.2024 - 08.2024
Job overview
- Company Overview: Academic Assistance/Exam Accommodations
- Preparing, administering, and invigilating standardized and non-standardized assessments for a diverse clientele.
- Coordinated and scheduled assessments while responding to inquiries from applicants, students, faculty, and staff.
Provided individualized support to RRCP applicants and students throughout the assessment process.
Marked, recorded, interpreted, and communicated testing results as necessary. - Carry out a variety of administrative duties, including compiling monthly statistics, filing, photocopying, mailing, reception/customer service, and overall office management.
- Student Support/Exam Accommodations
Red River College Polytechnic
ESL Instructor
07.2024 - 07.2024
Job overview
- Company Overview: Language Training Centre (LTC) Regional Areas, Manitoba
- Instruct and facilitate learning by actively engaging students to achieve learning outcomes.
- Planned and developed instructional methods tailored to adult literacy and low-level learners.
- Modified educational strategies based on comprehensive assessment of learning outcomes.
- Integrate technology to support teaching, learning, and communication.
- Support student success through coaching and academic advising.
- Language Training Centre (LTC) Regional Areas, Manitoba
- Continuously improved instruction by utilizing varied teaching approaches for diverse learner needs.
- Evaluated achievement of learning outcomes to inform instructional decisions and measure competence.
Red River College Polytechnic
Academic Attendant
01.2024 - 06.2024
Job overview
- Organization Overview: Student Support/Accessibility Services
- Role varies depending on the functional implications of each student's disability.
- Facilitated effective notetaking and delivered comprehensive verbal descriptions of visual information.
- Assisted students in managing classroom behavior to enhance focus on tasks.
Red River College Polytechnic
Educational Assistant & Substitute ESL Instructor
08.2023 - 12.2023
Job overview
- Company Overview: Centre for Newcomer Integration
- Student Support Services team member, closely collaborating with RRC Accessibility Services Team, and other Red River College departments to support student needs.
- Weekly online and in-class presentation re: student success, resources, supports.
- Provide educational/academic support (tutoring, mentoring/coaching) in Learning Lab.
- Provide physical & emotional support or referrals for identified students based on individual students' accommodation plans.
- Provide ongoing academic or social support to individuals or small groups of students to fill specific gaps.
- Centre for Newcomer Integration
Red River College Polytechnic
Case Manager- Refugee Employment Development Initiative (REDI) Program
12.2021 - 03.2022
Job overview
- Company Overview: Language Training Centre (LTC)
- Provided comprehensive support to REDI program participants during sector-specific language training at LTC and employment training at Winnipeg Industrial Skills Training Centre (WISTC).
- Guided clients through professional coaching to facilitate informed career decisions.
- Network with external (college) community resources and support when necessary.
- Follow-up with students during and up to 90 days following the end of Winnipeg Industrial Skills Training Centre (WISTC) training (Welding).
- Language Training Centre (LTC)
- Collaborated with clients to identify challenges and develop actionable solutions for career advancement.
PrometricWinnipeg, Canada
CELPIP Rater
06.2021 - 12.2021
Job overview
- Company Overview: Previously Paragon Testing Enterprises Inc.
- Carry out language markings and ratings for international CELPIP examinations.
- Administered professional CELPIP and International rating policies to uphold compliance.
- Oversaw updates to rating procedures, enhancing accuracy and reliability.
Red River College PolytechnicWinnipeg, MB
Education Assistant (EA)
02.2021 - 11.2021
Job overview
- Company Overview: Language Training Center (LTC)
- Collaborated with LTC Student Services and RRC Accessibility Services to address student needs.
- Delivered educational support, including tutoring and mentoring, in alignment with classwork expectations.
- Facilitated physical and emotional support based on accommodation plans for identified students.
- Provided ongoing academic and social support to individuals and small groups to bridge specific gaps.
- Prepare alternate format material and utilize accommodative resources (i.e., adaptive technology) to implement education plans.
- Language Training Centre (LTC)
Red River College Polytechnic
Student Integration Coordinator (SIC)
05.2021 - 08.2021
Job overview
- Company Overview: Language Training Centre (LTC) Regional Areas, Manitoba
- Delivered culturally competent academic advising and case management services to immigrant and international students.
- Acted as Case Manager, coordinating referrals and follow-ups to facilitate student transitions into Canadian college life.
- Co-facilitated Orientation Program by assessing needs of incoming immigrant and international students.
- Implemented workshops addressing cultural, academic, and settlement challenges faced by students.
- Language Training Centre (LTC) Regional Areas, Manitoba
Red River College Polytechnic
International Student Support Representative/ Academic Advisor
09.2019 - 07.2020
Job overview
- Company Overview: Centre for International Education and Global Partnerships (CIEGP)
- Executed initial intake, triage, and referrals for all students, staff, and faculty to appropriate resources.
- Provided academic advising for Language Training Centre and International Program students at all RRC campuses.
- Coordinated College's International Student Mobility programs, collaborating with external partners and stakeholders.
- Assessed tuition payment solutions and financial resources for international students and prospects.
- Managed operations and activities in International Global Connections Space and Reflection Rooms.
- Utilized student information systems including Colleague, Recruiter, LEARN, and Student Tracker.
- Centre for International Education and Global Partnerships (CIEGP)
Red River College Polytechnic
Academic Coach & EAL/English/Writing Tutor/Mentor
03.2019 - 08.2019
Job overview
- Company Overview: Academic Success Centre (ASC)
- Designed and delivered individualized and group EAL tutoring to enhance students' English language skills.
- Facilitated instruction in writing, reading comprehension, speaking, and listening for ESL students.
- Revising and/or creating support materials on general academic and EAL skills.
- Providing individual, small group, and/or workshop/classroom instruction to EAL learners in language and study skills, contextualized to their program demands and resources.
- Academic Success Centre (ASC)
Red River College Polytechnic
ESL (CLB Literacy, 2-4) Language Training Instructor
05.2019 - 07.2019
Job overview
- Company Overview: Language Training Centre (LTC) Regional Areas, Manitoba
- Instruct and facilitate learning by actively engaging students to achieve learning outcomes.
- Planned and developed instructional strategies to address adult literacy needs.
- Modified instructional methods based on learning outcomes for low-level learners.
- Integrate technology to support teaching, learning, and communication.
- Support student success through coaching and advising.
- Maintain professional growth, professional development, and professional associations.
- Engage with the community as a representative of the college.
- Language Training Centre (LTC) Regional Areas, Manitoba
Red River College Polytechnic
ESL (CLB7/8) Language Training Instructor
02.2019 - 04.2019
Job overview
- Company Overview: Language Training Centre
- Teaching newcomer adults Intensive English as a Second Language (ESL).
- Facilitated acquisition of college-readiness and essential employability skills for adult learners.
- Assessed academic and professional goals to tailor guidance for each student.
- Supervised and mentored students, fostering strong instructor-student relationships..
- Teaching curriculum and content focused on language skills necessary for the Canadian workplace.
- Using the Canadian Language Benchmarks document, evaluating student progress using the Portfolio-Based Language Assessment, and maintaining student attendance records.
- Carrying out exceptional interpersonal skills while demonstrating college values of learning, respect, integrity, and contribution to the community.
- Language Training Centre
Robertson College., Canada
Accessibility Coordinator/Student Services Coordinator/Counselor & TESOL Instructor
07.2017 - 04.2019
Job overview
- Coordinator of student accessibility and accommodation support services for college students (interpreting disability documentation, expertise in assistive technology interventions, federal and provincial human rights legislation).
- Providing academic advising & personal counseling supports to students (with significant emphasis to at-risk students-newcomers/ immigrants, indigenous & low-income or economically-challenged students).
- Provided resource support and referrals for health, housing, and social services to enhance academic success.
- Monitored and assisted college students to improve retention rates.
- Co-facilitated weekly new-student orientations and conducted Study & Time Management Skills Workshops.
- Guided students in meeting educational goals and understanding college regulations and responsibilities.
- Served as a TOEFL Examiner, ensuring compliance with testing standards.
- Collaborated with the Education Team to develop and coordinate student conduct policies and procedures.
Golden Voice English (GVE) Online EducationWinnipeg, Canada
English as a Second Language (ESL) Teacher
10.2016 - 08.2017
Job overview
- Developed and implemented comprehensive ESL approaches for elementary Chinese students of all proficiency levels.
- Built effective relationships with students to enhance engagement and learning outcomes.
- Assessed individual student goals and needs to tailor instruction accordingly.
- Evaluated and graded student competency in reading, writing, speaking, and listening skills.
Winnipeg School Division 1Wpg., Canada
Career Coach & Employment Counselor
09.2016 - 06.2017
Job overview
- Assisted students with career exploration, interviews, and application processes for jobs and internships.
- Conducted workshops on community engagement and job training opportunities.
- Collaborated with external partners to secure entry-level jobs and apprenticeship training.
- Provided referrals to community employment and job training services.
Winnipeg Adult Education Centre (WAEC)Wpg., Canada
Intercultural /Community Service Worker & Counselor
09.2015 - 06.2017
Job overview
- Guided adult students through transitions from employment to adult education, focusing on indigenous and low-income populations.
- Provided academic and administrative support to faculty regarding student assessments and report card interpretation.
- Delivered academic counseling and personal support, emphasizing mentorship and decision-making.
- Advocated for student access to community resources and socio-economic services at provincial and federal levels.
- Maintained comprehensive student records, assessing ongoing needs and providing updates to faculty and administration.
- Networked with community education agencies to enhance educational programs and socio-economic support for families.
- Facilitated referrals to relevant community resources, ensuring students receive necessary assistance.
- Collaborated with faculty to create a supportive learning environment tailored to individual student needs.
Isaac Brock School & Norquay SchoolWinnipeg, Canada
Educational Assistance (EA) Level C & D
09.2013 - 06.2014
Job overview
- Company Overview: Winnipeg School Division No. 1
- Under the supervision of a Special Education Resource Teacher (SERT), support and facilitate the inclusion of children with developmental and mental health needs in regular classrooms, using alternative technology and alternate methods of academic learning, socialization, and coping skills, as well as therapeutic methods for physical relaxation and refocusing, both in and outside of the classroom.
- Supported and assisted students with subject area projects and activities under classroom teachers' guidance.
- Supervised and trained students to develop life skills and perform daily activities.
Immigrant and Refugee Community Organization of Manitoba (IRCOM)Winnipeg, Canada
Intercultural/ Family Support Worker & Volunteer Coordinator
10.2006 - 01.2007
Job overview
- Managed case assessments, planning, coordination, and implementation for IRCOM's immigrant families.
- Monitored and evaluated essential health, education, and community services.
- Coordinated service delivery with external providers to support family needs.
- Facilitated integration of diverse clientele into Canadian society through effective communication.
- Empowered families and children to engage in community living via health initiatives and educational programs.
Education
Herzing CollegeToronto, Ontario
Immigration Consultant Diploma
01.2019
University Overview
Victoria International Academy (VIA) Training CentreVictoria, BC
TESOL/TESL Diploma
01.2016
University Overview
University of ManitobaWinnipeg, MB
Certificate in Adult Continuing Education
01.2015
University Overview
Red River CollegeWinnipeg, MB
Health Aide Certificate
01.2008
University Overview
University of WinnipegWinnipeg, MB
4-Year Bachelor of Social Sciences/Humanities Degree from International Development Studies and Conflict Resolution Studies
06-2003
University Overview
- Academic Achievements and Honors: Valedictorian
Skills
- College Instructor and Facilitator
- Case management expertise
- Crisis intervention strategies
- Family dynamics assessment
- Counseling and support services
- Conflict resolution techniques
- Social services experience
- Intervention and referral strategies
- Legal knowledge in family law
- Mental health support
- Risk assessment proficiency
- Program assessments
- Coaching practices
Accomplishments
Accomplishments
- 2X Amazon Best-selling co-author (2024 and 2025)
- Life Purpose and Parenting Coach (focusing on families, especially mothers/women and children)
Additional Languages
Luganda
Professional
Pidgin English
Professional
French
Limited
Swahili
Limited
Kinyarwanda
Elementary
Runyankole
Elementary
Certification
- 2024 Mental Health First Aid (MHFA)
- 2019 Non-violence & Crisis Intervention (NVCI)
- 2018 Sexual Violence and Harassment Disclosure
- 2017 Certificate in Mental Health First Aid (MHFA)
- 2019 Diversity Competency (Refresher)
- 2016 Certificate in Culture and Diversity Workplace Competency
Affiliations
Affiliations
- Running, swimming, reading, and researching
Volunteer Experience
Volunteer Experience
Online ESL Instructor
English Online Inc.
09/01/17 - 01/31/18
- Taught English as an additional language (EAL/ESL) online to Canadian permanent residents (adults).
- Assessed students' goals and needs.
- Focused on individual students' areas of preference or need.
- Taught language content necessary for the Canadian workplace, general English, idioms, family/relationship conflicts, and Canadian political/social systems.
- Evaluated and graded students' progress.
Executive Board Member (Chairperson)
Lord Selkirk Park Adult Learning Program/Centre (LSPALP)
01/01/15 - 12/31/17
- Presided over, led, and facilitated Committee/Board meetings.
- Oversaw an individualized, self-paced adult learning program offering basic literacy, upgrading, computer literacy, and GED preparation.
- Involved in hiring staff and volunteers.
- Monitored staff and volunteer conduct in class and with students.
English as an Additional Language (EAL) Instructor
Entry Program for Older Adult Immigrants, Age & Opportunity: Support Services for Older Adults
01/01/16 - 07/31/16
- Taught English as an additional language (EAL) to recent newcomers and other adult/senior immigrants.
- Facilitated immigrant settlement issues and taught Canadian social etiquette.
- Connected students to social services and community agencies.
Community Outreach Educator
Sexual Education Resource Centre (SERC)
01/01/09 - 12/31/11
- United diverse groups in Winnipeg for HIV/AIDS education, awareness, and anti-discrimination workshops.
- Engaged in education, co-planning, and distribution of surveys on HIV/AIDS knowledge, attitude, and behavior.
- Evaluated and analyzed HIV/AIDS behavioral statistics.
Gender and HIV/AIDS Coordinator; Advisor & Trainer
International Development Agency (CIDA) Intern, One Sky-Canadian Institute of Sustainable Living
07/01/04 - 08/31/06
- Designed, planned, and implemented Gender and HIV/AIDS educational training workshops.
- Conducted training of trainers (capacity building) and built awareness of Gender and HIV/AIDS issues.
- Provided group and individual counseling; coordinated socio-economic and health services.
- Followed up, assessed, and evaluated lessons learned and progress by communities, NGOs, and government departments.
References
References
References available upon request.Timeline
Immigration, Settlement & Integration Instructor- Term (Part-time)
Red River College-Corporate Solutions
05.2025 - Current
Communication Instructor- Business
Red River College Polytechnic
01.2025 - 05.2025
Educational Assistant & Substitute ESL Instructor
Red River College Polytechnic
08.2024 - 12.2024
Assessment Clerk
Red River College Polytechnic
08.2024 - 08.2024
ESL Instructor
Red River College Polytechnic
07.2024 - 07.2024
Academic Attendant
Red River College Polytechnic
01.2024 - 06.2024
Educational Assistant & Substitute ESL Instructor
Red River College Polytechnic
08.2023 - 12.2023
Case Manager- Refugee Employment Development Initiative (REDI) Program
Red River College Polytechnic
12.2021 - 03.2022
CELPIP Rater
Prometric
06.2021 - 12.2021
Student Integration Coordinator (SIC)
Red River College Polytechnic
05.2021 - 08.2021
Education Assistant (EA)
Red River College Polytechnic
02.2021 - 11.2021
International Student Support Representative/ Academic Advisor
Red River College Polytechnic
09.2019 - 07.2020
ESL (CLB Literacy, 2-4) Language Training Instructor
Red River College Polytechnic
05.2019 - 07.2019
Academic Coach & EAL/English/Writing Tutor/Mentor
Red River College Polytechnic
03.2019 - 08.2019
ESL (CLB7/8) Language Training Instructor
Red River College Polytechnic
02.2019 - 04.2019
Accessibility Coordinator/Student Services Coordinator/Counselor & TESOL Instructor
Robertson College
07.2017 - 04.2019
English as a Second Language (ESL) Teacher
Golden Voice English (GVE) Online Education
10.2016 - 08.2017
Career Coach & Employment Counselor
Winnipeg School Division 1
09.2016 - 06.2017
Intercultural /Community Service Worker & Counselor
Winnipeg Adult Education Centre (WAEC)
09.2015 - 06.2017
Educational Assistance (EA) Level C & D
Isaac Brock School & Norquay School
09.2013 - 06.2014
Intercultural/ Family Support Worker & Volunteer Coordinator
Immigrant and Refugee Community Organization of Manitoba (IRCOM)
10.2006 - 01.2007
Herzing College
Immigration Consultant Diploma
Victoria International Academy (VIA) Training Centre
TESOL/TESL Diploma
University of Manitoba
Certificate in Adult Continuing Education
Red River College
Health Aide Certificate
University of Winnipeg
4-Year Bachelor of Social Sciences/Humanities Degree from International Development Studies and Conflict Resolution Studies
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