Evelyn Vivas

• Responded quickly to meet customer needs and resolve problems
• Worked with coworkers to complete tasks
• Demonstrated ability to manage multiple tasks while remaining adaptable and flexible

Committed to delivering excellent customer service while working in a fast-paced environment

• Participated in ongoing training to enhance own job skills and knowledge
• Provided efficient and courteous service to customers at all times
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• Assisted with opening and closing tasks such as cleaning cafe areas or setting up displays
• Operated cash registers and handled cash and card transactions
• Welcomed customers and answered questions regarding menu items and preparation methods
• Maintained clean and healthy environment by following proper safety and sanitation regulations

• Worked with residents who have disabilities such as; Dementia, Alzheimer's, Autism, PTSD, etc
• Trained and Supervised new employees
• Resolved customer complaints in a timely manner while maintaining positive relationships with clients
• Oversaw the training of new employees regarding safety protocols and dietary policies and procedures
• Developed and implemented dietary procedures to ensure quality and safety standards were met
• Performed some food preparation and service tasks, such as cooking, clearing tables, and serving food and drinks when necessary
• Investigated and resolved complaints regarding food quality and service
• Greeted guests, escort them to seats and present them with menus and wine lists