Hardworking and equipped with strong problem-solving skills, I am determined and self-driven to my tasks while using time-management skills. I work full-time and find meaning in teamwork, as well as bringing a positive attitude in everything I can. Education has been part of journey and continuing to pursue this dream with determination and readiness to learn. I am eager to contribute in the next generation of learning and committed to grow beyond my expectations.
Overview
10
10
years of professional experience
Work History
Attractions
Disneyland Resort, Anaheim
11.2021 - Current
Working effectively and efficiently in such a fast-paced evironments. I've proven to learn quickly and adapt to different situations when it comes to my role as a Trainer/Lead. I work well in a team where strong communication I am an advocate and demonstrate amongst others to to our day-to-day operations.
As an Attractions Trainer, I train how to operate an attraction while following operating guidelines and following order that attractions/leadership requests. Here, I pay attention to detail about the operation and use critical thinking to break down different problems and evaluating solutions. I talk about the description of the work load, demonstrate how to operate heavy machinery, while following other guidelines such as being efficient, safety, courtesy, diverse, and stepping into the show aspect.
I am an Attraction Lead which I handle by ensuring cast members are following their safety operational guidelines and ensuring that their mandatory breaks are provided. As well as ensuring the safety of guests is a top priority. As well as duties such as ensuring the attraction is staying within the budgeting hours, ensuring phone calls are being made when an occurrence happens within the attraction, and maintaining a close flow with our managers.
While being part of the attractions department, I am also an facilitator for one of the lands in California Adventure. As a facilitator I present the story of the land and how we broadcast the story to the guests coming to visit. As well as talking about the different departments in the land and their importance that each individual brings to brings into their own roles.
Quick Service- Food & Beverage
Disneyland Resort, Anaheim
10.2018 - 10.2021
My experience consists of working in Food & Beverage where I attended guests, handled registers, and worked with the oven. Continuously, expanded my working abilities to a barista role in a fast-paced working environment.
Cashier
Target, Buena Park
10.2016 - 01.2020
I spent the first 2 years being a cashier where I handled a register, money, and transactions to help guests check out and/or resolve an issue with their orders.
After the 2 years, I moved on to the barista position located in the same Target where I took orders and made drinks for guests. During the time of my barista experience, I learned the abilities to track orders and place supply orders. I had quickly learned the formulas to create drinks and deliver them to guests at their liking.
Education
Bachelors - Liberal Studies
University of Massachusetts Global
Irvine
12-2022
Associates - undefined
Fullerton College
Fullerton
03-2020
Skills
Excellent service skills expert, flexibility and adaptability to working environments, critical thinking, and problem solving with open communication
Teamwork and collaboration
Problem-solving in fast paced working environments
Positive attitude and providing a welcoming environment
Languages
Fluent English
Spanish Highly Proficient
Interests
Crocheting
Reading; my favorite book of all time is Frankenstein
Coloring
Watching movies and watching research videos about movies