Evelyn Ponce

Beauty Advisor

Ulta Beauty Inc.

Fontana

02.2024 - Current

Ticketed, arranged and displayed merchandise to promote sales.
Organized store by returning merchandise to proper areas and restocked displays.
Followed company policies related to returns, exchanges and refunds according to guidelines.
Described merchandise and explained use, operation and care.
Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Cleaned shelves, counters and tables to maintain organized store.
Assisted in opening and closing procedures including counting money drawer contents at end of shift.
Fostered clean and sanitary work environment to protect customers and staff from infection.
Upsold additional beauty items when appropriate to increase sales revenue.
Maintained cleanliness of work area by wiping down counters, organizing shelves and disposing of trash appropriately.
Stocked shelves and supplies and organized displays to focus customer attention on specific items.
Placed special orders or called other stores to find desired items.
Created a positive shopping experience for each customer through effective communication skills.
Evaluated customer skin to determine unique conditions and skin type.
Drove and exceeded sales goals by providing personalized beauty experience based on customer needs.
Analyzed sales data to identify trends and adjust sales strategies accordingly.