Evelyn Paz
San Jose
Summary
Motivated and committed Medical Assistant seeking a challenging opportunity with a healthcare organization to leverage extensive experience, training, and skills in delivering high-quality patient care and supporting efficient medical operations.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Patient Services Coordinator /Back Office Lead Medical Assistant
Roots Community Health
12.2017 - Current
- Coordinated, monitored, assigned, and documented patient and clinical care activities.
- Implemented new policies and educated staff on changes.
- Supervised and managed daily activities of clinical team consisting of Physicians, Nurse Practitioners, and support staff.
- Assessed clinical policies and procedures for compliance with changing regulations.
- Built strong relationships with patients and families for optimized care satisfaction.
- Developed policies and procedures for effective pharmacy management.
- Ordered all supplies and kept check on inventory levels.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Supervised all medical assistants and provided support as a backup when needed.
- Managed all pharmacy communications, medical records, and fax processing to ensure efficient workflow.
Temp Medical Assistant
Kaiser Permanente
09.2017 - 11.2017
- Managed all data entry for LVNs and RNs administering flu vaccines, ensuring accuracy and efficiency in record-keeping.
- Assisted in the setup of workstations and maintained daily inventory to ensure necessary supplies were readily available.
- Provided coverage for receptionist and registration duties during staff breaks.
- Requested medical record numbers for non-members of Kaiser to ensure accurate documentation and processing.
Lead Medical Assistant
Armada Wellness and Family Care
03.2013 - 06.2017
- Supervised both back office and front desk operations to maintain efficient workflows.
- Answered multi-line phone systems professionally, ensuring prompt and courteous communication.
- Prepared patients for consultations by obtaining vital signs and documenting/updating health information, including chief complaints, medications, and allergies.
- Collected and prepared samples for laboratory analysis, filed lab reports, and ordered tests as needed.
- Maintained the cleanliness, sanitation, and upkeep of the facility, exam rooms, and medical equipment.
- Managed supply inventory, phone triage, and ensured the availability of necessary resources.
- Sanitized, restocked, and organized exam rooms and medical equipment to support smooth clinical operations.
Education
Medical Assistant program -
Concorde Carrier College
01.2013
High school diploma - undefined
Fontana High School
01.2012
Skills
- Strong organization
- Team leadership
- Insurance verification
- Spanish fluency
- Medical terminology
- Phlebotomy
- Electrocardiography
- Vital signs
- Referrals
- Compassion
- Policy understanding
- Problem-solving
Accomplishments
Recognized for outstanding dedication to patient care.
Personal Information
Title: Medical Assistant
Certification
- Basic Life Support (BLS) - American Heart Association.
- HIPAA Compliance Certification.
- Bloodborne Pathogens Exposure Prevention.
- Biohazardous Waste Handling.
Languages
Spanish
Native or Bilingual
Timeline
Patient Services Coordinator /Back Office Lead Medical Assistant
Roots Community Health
12.2017 - Current
Temp Medical Assistant
Kaiser Permanente
09.2017 - 11.2017
Lead Medical Assistant
Armada Wellness and Family Care
03.2013 - 06.2017
High school diploma - undefined
Fontana High School
Medical Assistant program -
Concorde Carrier College
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