Hi, I’m
Evelyn Ofomiyuaju
Scarborough,ON
The way to get started is to quit talking and begin doing.
Walt Disney
Summary
Creative customer care professional dedicated to consistently surpassing service goals with unparalleled support for customer needs. Smoothly manages both incoming and outgoing calls and remote requests by applying strong organizational, research and time management skills. Solid history of success in fast-paced call centers.
Overview
1
year of professional experience
Work History
Pepper North Artisan
Customer Care Representative
01.2023 - 02.2024
Job overview
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Managed high call volume with exceptional professionalism and efficiency.
- Responded to customer needs through competent customer service and prompt problem-solving.
- Assisted call-in customers with questions and orders.
Lungzah Cleaning/Decor Services
Over-the-Counter Associate
09.2022 - 12.2023
Job overview
- Worked varied hours to meet seasonal and business needs.
- Greeted customers and offered assistance for increased customer satisfaction.
- Prioritized tasks to meet tight deadlines, pitching in to assist others with project duties.
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Education
International Business University
MBA from Financial Management And Analytic
12.2025
Ladoke Akintola University of TechnologyOyo State
Bachelor of Science from Computer Engineering
11.2007
Abeokuta Girls' Grammar SchoolAbeokuta, Ogun State
High School Diploma
06.1999
Skills
- Customer Service
- Complaint Handling
- Order Processing
- Appointment Scheduling
- Project Management
- Cataloging
- Computer Skills
- Calm Under Pressure
- Microsoft Office
- Data Entry
- Call center experience
Languages
English
Full Professional
French
Limited Working
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Customer Care Representative
Pepper North Artisan
01.2023 - 02.2024
Over-the-Counter Associate
Lungzah Cleaning/Decor Services
09.2022 - 12.2023
International Business University
MBA from Financial Management And Analytic
Ladoke Akintola University of Technology
Bachelor of Science from Computer Engineering
Abeokuta Girls' Grammar School
High School Diploma
Certification
First Aid/CPR
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