Evelyn Lozano

• Exchange of communication with customers, attending and responding to requirements, questions, and suggestions with customer traffic between 20 to 35 per day.
• Scheduling appointments, conducting follow-up calls to clients, answering multi-line phone systems, and enthusiastically greeting callers.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.

• Cultivated warm relationships with regular customers.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business. Creating satisfactory experiences for (30-60) customers per day
• Kept registering accurately through correct billing, payment processing, and cash management practices.

Two-year specialization in Commercialization of Mass Products (Marketing) in an agreement made by the school and SENA Colombia.

• Awarded [Best studen in specialization program]
• Member of [Cruz Roja Colombiana]