Evelyn Khamo
El Cajon,CA
Summary
Efficient professional with 10 + years of Property Management experience and a proven knowledge of conflict resolution, excellent customer communications and customer retention.
Overview
14
14
years of professional experience
Work History
Regional Property Manager
Asset Living
El Cajon, CA
11.2021 - Current
- Oversaw 10 properties with over 1000 units, ensuring operational efficiency and tenant satisfaction.
- Collect and post rent, 3-day Notices, UD. Consult with Attorneys
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Strengthened relationships by serving as liaison between on-site managers, tenants, and owners.
- Meet with prospective tenants to show properties, explain terms of lease, and create renewals.
- Monitored move-out procedures and managed turnaround standards, ensuring timely carpet repair, painting, and appliance repair.
Community Property Manager
Pacifica SD Management, Presidio Apartments and Legacy Apartments
San Diego
01.2021 - 11.2021
- Managed property during lease-up phase following conversion from hotel to 159-unit apartment complex, ensuring smooth transition and tenant satisfaction.
- Collect and post rent, 3-day Notices, UD. Consult with Attorneys
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
- Act as liaisons between on-site managers or tenants and owners.
- Meet with prospective tenants to show properties, explain terms of lease, and create renewals.
- Monitored move-out procedures and coordinated turnaround standards, ensuring timely repairs including carpet replacement, painting, and appliance servicing.
- Secured competitive bids and proposals, enhancing community transformation from hotel to apartments and optimizing renovation costs.
Community Property Manager
Property West Residential
San Diego
11.2019 - 01.2021
- Managed 8 properties within the last year with the largest property of 156 units
- Collect and post rent, 3-day Notices, UD. Consult with Attorneys
- Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
- Investigated complaints, disturbances, and violations, resolving issues in compliance with management rules and regulations.
- Facilitated communication between on-site managers and property owners, ensuring alignment on property management strategies.
- Meet with prospective tenants to show properties, explain terms of lease, and create renewals.
- Monitored turnaround standards for move-outs, confirming timely completion of repairs by in-house teams or contractors.
Regional Property Manager
Willmark Communities
El Cajon, CA
02.2014 - 10.2019
- Managed a portfolio of over 1,000 market rate apartments with a staff of 10+.
- Served as liaison between on-site managers and property owners to facilitate communication and resolve issues. between on-site managers or tenants and owners
- Weekly site visits from 4 to 6 properties to make sure rules and regulations were met
- Supported staff, including property managers, in setting goals and guiding their development and performance.
- Determined expenses, set spending limits and created a tracking system.
- Budget tracking included keeping a running list of all expenses and income to balance the properties’ actual money against costs.
- Conducted interviews and assisted in the training development of on-site staff
- Monitored monthly, quarterly, and annual income and expenses of portfolio
- Reviewed monthly financial statements for assigned properties and discussed variances with managers to ensure budget adherence
- Reviewed and approved all weekly expenses for the property portfolio to maintain budget compliance. for portfolio weekly
- Coordinated turnover and deposit accounting processes to ensure timely and accurate completion.
- Monitored move-out procedures as well as oversaw and personally spot-checked turnaround standards, i.e., carpet repair or shampoo, painting and appliance repair, whether performed in-house or by outside contractors.
Assistant Property Manager
Progress Management
El Cajon, CA
01.2013 - 02.2014
- Conducted routine inspections of grounds, facilities, and equipment to identify repair and maintenance needs.
- Showed properties to prospective tenants, explained occupancy terms, and provided insights about local areas.
- Coordinated tenant communications to enhance satisfaction and resolve issues promptly.
- Assisted in property inspections, ensuring compliance with safety regulations and maintenance standards.
- Managed lease documentation processes, ensuring accuracy and timely renewals for tenants.
Education
High School Diploma -
Valhalla High School
El Cajon, CA06-1995
Skills
- Word, Excel, Outlook, Entrata, Yardi, RealPage, Onesite, On-site
Languages
English, Chaldean, Arabic
Timeline
Regional Property Manager
Asset Living
11.2021 - Current
Community Property Manager
Pacifica SD Management, Presidio Apartments and Legacy Apartments
01.2021 - 11.2021
Community Property Manager
Property West Residential
11.2019 - 01.2021
Regional Property Manager
Willmark Communities
02.2014 - 10.2019
Assistant Property Manager
Progress Management
01.2013 - 02.2014
High School Diploma -
Valhalla High School